Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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POOJITHA R

Hyderabad,India

Summary

2+ years of hands-on experience in infrastructure monitoring, equipment maintenance, and engineering support operations. Skilled in monitoring and maintaining infrastructure, including UPS, switchgear, PDUs, chillers, CRAHUs, and emergency generators. Proficient in using Building Management Systems (BMS) and Electrical Power Management Systems (EPMS) for continuous equipment monitoring. Skilled in diagnosing and resolving real-time facility events and rack-level issues by collaborating across operations teams and adhering strictly to SLA timeframes. Skilled with Git/GitHub for source code version control. Experience in development and debugging tools using Visual Studio. Good Knowledge of semiconductor manufacturing, physics, optimization, and numerical methods. Experience with the networking protocols (TCP/IP), IPV4/6, SSH, and FTP. Good Understanding and experience in Data Structures, Algorithms, and Complexity Analysis. Good Understanding of Product Lifecycle and Experience in Change Request Management. Effective writing and maintaining technical documentation to support change management processes, including methods of procedures (MOPs) and standard operating procedures (SOPs). Safety-focused mindset with a demonstrated ability to work in high-decibel environments using appropriate PPE, while maintaining attention to detail under operational pressure.

Overview

2
2
years of professional experience

Work History

Engineering Support Technician

05.2021 - 06.2023
  • Assisted in daily site rounds to check equipment status — recorded temperatures, humidity levels, and UPS battery readings.
  • Monitored BMS and EPMS dashboards, reported abnormal values or alarms.
  • Supported rack installations.
  • Carried out preventive maintenance like HVAC filter replacement, UPS battery checks, and inspecting generator fuel levels.
  • Performed electrical load calculations during equipment installation to verify available capacity and ensure proper distribution across power circuits.
  • Responded to real-time alerts like high humidity, battery faults, and leak detections — verified physical conditions and documented findings in CMMS.

Education

MS - Computer Engineering

University Of North Carolina at Charlotte
12.2024

BTech - Electronics and Communication Engineering

JNTU Hyderabad
05.2021

Skills

  • Thermal load calculation for HVAC systems
  • Power efficiency analysis
  • Technical Drafting & Schematics (CAD Tools)
  • Facility Modeling & Digital Planning Tools
  • Project Site Coordination
  • Design of Equipment Layouts

Accomplishments

  • Power Load Optimization: Reduced risk of overload by accurately calculating equipment load and balancing distribution across multiple circuits during rack deployments.
  • Improved System Reliability: Contributed to 99.99% uptime by proactively identifying abnormal readings and responding to electrical and environmental alarms.

Timeline

Engineering Support Technician

05.2021 - 06.2023

BTech - Electronics and Communication Engineering

JNTU Hyderabad

MS - Computer Engineering

University Of North Carolina at Charlotte
POOJITHA R