Poojitha Thulluru
Dallas
Summary
DevOps Engineer with 7 years of experience in cloud infrastructure, automation, and CI/CD pipeline development across AWS, Azure, and hybrid environments. Expertise in deploying and managing Kubernetes clusters, creating scalable GitLab-based CI/CD systems, and implementing Infrastructure as Code using Terraform and Ansible. Proficient in enhancing system security through IAM, certificate management, and firewall controls while effectively monitoring and troubleshooting with tools such as Splunk, Grafana, and Jenkins. Known for significantly reducing deployment times, improving system uptime, and driving operational efficiency through innovative automation solutions and cross-functional teamwork.
Overview
9
9
years of professional experience
1
1
Certification
Work History
DevOps Engineer
IBM/Streamline [Client: T-Mobile]
Dallas, United States
03.2024 - Current
- Designed and deployed scalable CI/CD pipelines using GitLab, YAML, and Helm, reducing deployment time by 70% and improving release reliability.
- Automated infrastructure provisioning and configuration with Terraform and Kubernetes (EKS, TKE), ensuring consistent, zero-downtime deployments across environments.
- Managed and scaled cloud-native applications on AWS and Azure, using kubectl and CLI tools to monitor, troubleshoot, and optimize workloads.
- Integrated secure, scalable API communications for retail devices through Terraform-based provisioning, enhancing performance and maintainability.
- Leveraged Cosmos DB and Watson DB for high-availability storage, ensuring low-latency access and system resilience.
- Built real-time monitoring dashboards in Grafana and Splunk, with proactive alerts to detect anomalies and prevent outages.
- Collaborated in architecture design reviews to build secure, performant systems; authored technical documentation and supported change management processes.
- Provided on-call support for production incidents, resolving issues swiftly to maintain uptime and SLA compliance.
DevOps Release Engineer / SRE
Client: Visa
Austin, United States
06.2022 - 03.2024
- Designed and deployed infrastructure on OpenShift and Kubernetes, enabling high availability and seamless application scaling across environments.
- Automated provisioning and configuration of VMs and containers using Terraform, Ansible, and Docker, reducing manual deployment effort by 60%.
- Developed Ansible playbooks to streamline patching, configuration management, and certificate handling for cloud and on-prem systems.
- Managed AWS services including Load Balancers (ALB/NLB), EC2 instances, and network configurations to support secure, scalable environments.
- Implemented artifact management using JFrog and optimized CI/CD workflows by integrating Jenkins with monitoring and build pipelines.
- Used Lens and Splunk to troubleshoot complex networking and application issues, resolving critical incidents with minimal downtime.
- Led server patching and firewall remediation efforts across staging and production, ensuring compliance and system integrity.
Site Reliability Engineer
Tata Consultancy Services/Brillius Technologies [Client: SVB]
Santa Clara, United States
02.2022 - 06.2022
- Increased deployment reliability by 25% by automating infrastructure with Ansible and Bitbucket, reducing errors.
- Contributed to CI/CD workflows using SonarQube for quality assurance and static code analysis, improving code maintainability.
- Developed scripts to automate deployments, monitoring, and system configuration tasks, resulting in faster turnaround and fewer incidents.
- Managed change control processes and supported production releases, ensuring stability and adherence to SLAs during incident response.
Technology Intern
rebel Financial
Columbus, United States
05.2021 - 08.2021
- Developed automation scripts and AWS-based dashboards that improved operational efficiency by 50%, enhancing visibility into system metrics and performance.
- Configured and managed firewall and VPN settings to strengthen network security and protect sensitive customer data.
- Built internal and client-facing web interfaces using JavaScript, HTML, and CSS, improving user experience and productivity.
- Supported IT operations by assisting with secure data access, remote connectivity, and infrastructure documentation.
System Analyst / Release Engineer
Tata Consultancy Services
Mumbai, India
06.2017 - 01.2020
- Supported build and release processes by managing configuration, version control, and server deployments for enterprise applications.
- Automated repetitive deployment and monitoring tasks using shell scripting, improving deployment speed and consistency by 30%.
- Assisted database administration teams in patching, maintenance, and troubleshooting, contributing to improved system reliability.
- Developed and maintained internal travel applications using C, Pro
- C, and Oracle DB, ensuring efficient business operations and data accuracy.
- Streamlined access management by analyzing log data, resolving permission issues, and coordinating with stakeholders to maintain secure user roles.
- Participated in code deployments and post-release validation to ensure successful software delivery across multiple environments.
Education
M.S. - Computer & Information Technology
Cleveland State University
01.2021
Bachelor's - Technology
JNTUH College of Engineering Jagtial
01.2017
Skills
- Ansible
- Active Directory
- AWS
- Agile
- Azure
- Bitbucket
- Bash
- CSS
- DNS
- C/C/ProC
- CloudTrail
- Cosmos DB
- CI/CD
- Elasticsearch
- Encryption
- Entra
- Docker
- Git
- GitHub
- GitLab
- GitGuardian
- Grafana
- HTML
- Helm
- IAM
- JavaScript
- Jamf
- Jenkins
- JFrog
- Kubernetes
- Kafka
- Linux/Unix
- Maven
- MySQL
- Oracle
- OpenShift
- OKTA
- PowerShell
- Python
- Postman
- PL/SQL
- Prometheus
- RHEL
- Shell Scripting
- SQL
- S3
- SonarQube
- Splunk
- Terraform
- Watson DB
- WordPress
- Infrastructure automation
- Monitoring and logging
Accomplishments
- Deployment Time Reduction: Decreased deployment time by 70% through GitLab pipeline automation.
- Successful Migration: Led migration project, reducing app downtime by 30% and improving overall system stability.
- Data Processing Optimization: Optimized data processing speed by 40% for cloud-based retail applications.
- Increased Automation Efficiency: Automated systems with Ansible, reducing manual overhead by 25% in six months.
- Secure API Integration: Facilitated 100% secure API integrations for retail devices.
Certification
- Azure Fundamentals certification - Microsoft Certified
- AWS Certified Cloud Practitioner Certification - AWS Certified
Timeline
DevOps Engineer
IBM/Streamline [Client: T-Mobile]
03.2024 - Current
DevOps Release Engineer / SRE
Client: Visa
06.2022 - 03.2024
Site Reliability Engineer
Tata Consultancy Services/Brillius Technologies [Client: SVB]
02.2022 - 06.2022
Technology Intern
rebel Financial
05.2021 - 08.2021
System Analyst / Release Engineer
Tata Consultancy Services
06.2017 - 01.2020
Bachelor's - Technology
JNTUH College of Engineering Jagtial
M.S. - Computer & Information Technology
Cleveland State University