CARRIE HAMMOND
Chadbourn,NC
Summary
Healthcare professional with experience in patient scheduling, medical records management, and front-desk operations. Demonstrated ability to handle high-volume phone calls and maintain confidentiality while providing excellent patient care and support. Known for efficient multitasking and excellent patient interaction skills.
Overview
10
10
years of professional experience
Work History
Front Desk Assistant
Advanced Pain Solutions
05.2025 - 09.2025
- Maintained accurate patient records using electronic health record (EHR) systems.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Performed various administrative tasks by filing, copying and faxing documents.
Collections Representative
Regional Acceptance Corporation
07.2021 - 05.2025
- Entered interactions, payments, and personal information into customer accounts.
- Assisted department staff with clerical and administrative tasks.
- Kept track of every detail about a customer's financial situation.
- Negotiated a full payment of the balance.
Medical Assistant
Tabor City Family Medical Clinic
11.2020 - 06.2021
- Collected histories, vitals and current complaints via patient interviews.
- Obtained client medical history, including medication information, symptoms and allergies.
- Tested and recorded blood glucose levels.
- Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
Receptionist
Chadbourn Family Practice PA
04.2020 - 10.2020
- Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system.
- Taking cash and credit card payments from clients.
- Receive and record payment for services.
- Sorted and distributed mail.
Medical Receptionist
Landfall Family Practice
05.2019 - 04.2020
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient data including insurance, demographic and health history to keep information current.
- Scheduled appointments for doctor visits and procedures using desktop calendar software.
- Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
Medical Assistant
Chadbourn Family Practice PA
01.2019 - 04.2019
- Collected histories, vitals and current complaints via patient interviews.
- Prepared and administered medications to alleviate patient symptoms.
- Entered new patient data and created medical records.
- Sanitized, restocked and organized exam rooms and medical equipment.
Medical Assistant, Internal Medicine
Columbus Internal Medicine
03.2016 - 12.2018
- Assisted with technical treatments and entered information in patient records and charts.
- Trained patients on how to properly operate medical equipment.
- Answered appointment calls.
- Prepared patients for examinations, taking vital signs and updating medical histories.
- Recognized for going above and beyond the call of duty.
Education
High School Diploma -
West Columbus High School
Cerro Gordo, NC01.2005
Skills
- Document scanning
- Verbal and written communication
- Patient scheduling/registration
- Patient relations
- EMR / EHR
- Insurance verifications
- Medical records verification
Timeline
Front Desk Assistant
Advanced Pain Solutions
05.2025 - 09.2025
Collections Representative
Regional Acceptance Corporation
07.2021 - 05.2025
Medical Assistant
Tabor City Family Medical Clinic
11.2020 - 06.2021
Receptionist
Chadbourn Family Practice PA
04.2020 - 10.2020
Medical Receptionist
Landfall Family Practice
05.2019 - 04.2020
Medical Assistant
Chadbourn Family Practice PA
01.2019 - 04.2019
Medical Assistant, Internal Medicine
Columbus Internal Medicine
03.2016 - 12.2018
High School Diploma -
West Columbus High School