Lori Silva
Barista
Orlando,FL
Summary
Highly efficient barista well established in fast-paced and challenging environments. Outgoing and friendly with excellent interpersonal communication strengths. Solid experience processing payments, handling food, and meeting customer demands with a diligent and well-organized mentality. Practices safe food handling.
Overview
2
2
years of professional experience
Work History
Team Member
Dunkin' Donuts
Poughkeepsie, New York
02.2025 - 08.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance and worked different stations to provide optimal coverage to meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Addressed and resolved customer complaints in polite and professional manner.
Teacher
Newburgh Armory Unity Center
06.2023 - 09.2024
- Developed strategies to effectively manage classroom behavior, promote a positive learning environment, and ensure student safety.
- Identified student needs and collaborated with staff members to assess and solve challenges.
- Encouraged healthy social interactions among peers by facilitating group discussions about current events or topics of interest.
- Created and maintained clean, safe and organized learning environment.
HR Assistant
Maggies Paratransit Corp
06.2023 - 09.2024
- Created photocopies, faxed documents, filed papers, and performed other clerical functions.
- Maintained positive relationships with employees throughout their employment lifecycle, providing guidance on policies and procedures as needed.
- Used HR management databases, applying skills in computer applications.
- Maintained a high level of professionalism when dealing with difficult customers.
- Handled customer complaints and inquiries in a courteous and efficient manner.
Education
Bachelor of Science - Nursing
Seminole State College of Florida
Sanford, FL05-2029
High School Diploma -
Newburgh Free Academy North
Newburgh, United States06.2025
Skills
- Customer Service
- Reliability and punctuality
- Professional demeanor
- Teamwork and collaboration
- Customer Complaint Resolution
- Time management
- Problem-solving abilities
- Organizational skills
- Interpersonal skills
- Cash handling
- Workplace safety
Timeline
Team Member
Dunkin' Donuts
02.2025 - 08.2025
Teacher
Newburgh Armory Unity Center
06.2023 - 09.2024
HR Assistant
Maggies Paratransit Corp
06.2023 - 09.2024
Bachelor of Science - Nursing
Seminole State College of Florida
High School Diploma -
Newburgh Free Academy North
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