Summary
Overview
Work History
Education
Skills
Timeline
Generic

Poppy Acosta

MESA,AZ

Summary

Resourceful Lead Organizer Volunteer recognized for high productivity and efficient task completion. Specialize in strategic planning, community engagement, and event coordination. Excel using communication, leadership, and time management skills to effectively mobilize teams and achieve goals.

Overview

3
3
years of professional experience

Work History

Lead Organizer Volunteer

Progressive Victory
Phoenix, Arizona
09.2023 - Current
  • Coordinated community events to engage volunteers and promote local initiatives.
  • Developed outreach strategies to connect with diverse community members effectively.
  • Trained new volunteers on organizing practices and event logistics.

Tier 1 Technical Support Representative

IntouchCX
Phoenix, Arizona
07.2025 - 09.2025
  • Resolved customer inquiries through phone and chat support systems.
  • Documented technical issues in ticketing system for tracking and resolution.
  • Assisted customers with troubleshooting software and hardware problems.
  • Provided clear instructions for product usage and account management.
  • Maintained knowledge of product updates and technical specifications.
  • Escalated unresolved issues to senior technical staff for further assistance.
  • Resolved customer inquiries in a timely manner.

Team Member

Taco Bell
Tempe, Arizona
01.2025 - 07.2025
  • Prepared food items according to standards and recipes.
  • Operated cash register and handled customer transactions efficiently.
  • Maintained cleanliness of dining area and kitchen equipment.

General Laborer

Big Lots
Phoenix, Arizona
06.2024 - 10.2024
  • Assisted in unloading merchandise and organizing stock on shelves.
  • Maintained cleanliness and safety of work areas throughout the store.
  • Supported team members with product displays and visual merchandising efforts.
  • Collaborated with colleagues to ensure efficient workflow during busy periods.

Education

Heritage Academy
Laveen, AZ

Some College (No Degree) - Sociology

Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ

Skills

  • Event coordination
  • Community outreach
  • Volunteer training
  • Conflict resolution

Timeline

Tier 1 Technical Support Representative

IntouchCX
07.2025 - 09.2025

Team Member

Taco Bell
01.2025 - 07.2025

General Laborer

Big Lots
06.2024 - 10.2024

Lead Organizer Volunteer

Progressive Victory
09.2023 - Current

Heritage Academy

Some College (No Degree) - Sociology

Maricopa Community Colleges, Rio Salado Community College
Poppy Acosta