Summary
Overview
Work History
Education
Skills
Timeline
Generic

Porcher Hendrix

Plymouth

Summary

Dynamic and dependable professional with a proven track record at Delta Air Lines, excelling in customer service and teamwork. Recognized for exceptional time management and attention to detail, ensuring safe and efficient operations. Adaptable and calm under pressure, committed to fostering positive environments and enhancing overall satisfaction.

Overview

4
4
years of professional experience

Work History

Plymouth Inn

Resident Aide
09.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

EVS Technician

Touch Point Compass Group
08.2022 - 10.2023
  • Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
  • Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
  • Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.
  • Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
  • Demonstrated strong time management skills, ensuring the completion of all assigned tasks within designated deadlines while maintaining high-quality work standards.
  • Contributed to effective communication among team members by participating in regular meetings and training sessions.
  • Emptied and decontaminated trash containers to efficiently reduce waste.
  • Performed deep-cleaning projects as needed to maintain optimal cleanliness throughout the facility over time.
  • Reduced the risk of infection by properly disposing of hazardous materials and maintaining strict hygiene protocols.
  • Assisted in emergency situations requiring immediate attention or cleanup, demonstrating adaptability under pressure.
  • Operated industrial floor machines to strip, buff and wax floors to maintain shine and finish.

Ramp Agent

Delta Air Lines, Inc
09.2021 - 03.2022
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
  • Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.

Education

Ypsilanti High School
Ypsilanti, MI
06.2006

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure

Timeline

Plymouth Inn

Resident Aide
09.2024 - Current

EVS Technician

Touch Point Compass Group
08.2022 - 10.2023

Ramp Agent

Delta Air Lines, Inc
09.2021 - 03.2022

Ypsilanti High School

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