Porchia Lole
Independence,MO
Summary
Diligent professional with superior work ethic, friendly demeanor and several years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas.
Hardworking professional offers abilities in supply management and storage organization. Diligent about completing daily assignments and looking for ways to improve operations. Great at tracking inventory and managing shipments.
Overview
11
11
years of professional experience
Work History
Warehouse Clerk
Sygma Network
Kansas City, Missouri
01.2022 - 07.2024
- Received, unpacked and inspected incoming shipments of merchandise.
- Identified, counted and verified stock items.
- Maintained accurate inventory records using computerized tracking system.
- Organized and filed pickup orders
- Ensure timely unloading of inbound drop offs
- Provide end of shift recap for supervisors and managers
- Performed regular cycle counts to ensure accuracy of inventory levels.
- Assisted with physical inventories as needed.
- Monitored expiration dates on perishable goods and disposed of expired items accordingly.
- Updated existing records with new information as needed.
- Verified accuracy of incoming and outgoing shipments against packing lists and purchase orders.
- Provided general administrative support when necessary including filing paperwork, answering phones.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Maintained business operations by communicating with coworkers and managers.
- Verified received goods by comparing with purchase orders.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Obtained required documentation to process shipments and support movement.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Contacted transport companies and suppliers to expedite, trace, or return shipments.
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
- Computed shipping, storage or demurrage charges using computer or price list.
Forklift Operator
Graham Packaging
Kansas City, MO
08.2017 - 12.2021
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Inspected loads prior to lifting to determine weight distribution and stability.
- Ensured safety procedures were followed when operating forklifts.
- Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
- Transported materials between storage areas, loading docks and delivery vehicles as needed.
- Stacked loaded pallets in designated areas using proper stacking methods according to company policies and procedures.
- Reported any damages or malfunctions of equipment immediately to supervisor and manager.
- Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
- Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
- Operated powered industrial trucks in accordance with OSHA regulations.
- Followed standard work instructions accurately when picking, sorting, staging and scanning products.
- Kept record of daily activities such as number of items moved or handled throughout the day.
- Collaborated with team members on various tasks related to storage and transport operations.
- Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
- Complied with safety regulations at all times while operating heavy machinery like forklifts.
- Adhered strictly to company policies concerning operation of material handling equipment.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Maintained current forklift training and certification as required by company policies.
- Communicated with supervisor and other warehouse staff to coordinate work.
- Inspected lifts before use to prevent damage to goods.
- Transported material to correct locations and documented inventory changes.
- Used handheld scanners for warehouse management system compliance.
- Packaged, labeled and tagged goods before transfer.
- Checked shipments for damaged or incorrect items.
- Reported safety and quality issues to management.
- Tied and secured loads to prevent shifting or damage to items.
- Prepared finished stock for shipment by identifying, pulling and packing product.
- Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
- Maintained yard appearance, keeping ground clean and clear.
- Tracked materials moved for stocking purposes and to complete logs for management.
- Performed daily equipment checks to verify proper operation and minimize downtime.
- Collaborated with team members to streamline warehouse operations and increase productivity.
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
- Moved levers or controls of lifting devices to load, unload or stack material.
- Positioned lifting devices to secure material or products for transport to designated areas.
Administrative Assistant
Auto Guys Diagnostics
Paterson, New Jersey
06.2013 - 08.2017
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Conducted research online utilizing search engines such as Google or Yahoo!.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Scheduled appointments between clients and customers and internal staff members.
- Answered questions from customers regarding products and services offered by the company.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Directed customer inquiries to appropriate department personnel.
- Proofread content for typo-free emails and documentation.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Handled incoming calls and directed callers to appropriate department or employee.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Responded to customer issues to provide immediate resolution and improve retention.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Composed, edited and typed complex memos and reports with job-related software.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
Education
High School Diploma -
Truman High School
Independence, MO05-2013
Skills
- Product Organization
- Warehouse Safety
- OSHA Regulations
- Workplace organization
- File Management
- Prioritization
- Document Management
- Paperwork Processing
- Team Collaboration
- Packaging and Labeling
- Warehouse Organization
- Shipping and receiving
- Order Picking
- Scheduling and Planning
- Organization
- OSHA Standards
- Time Management
Timeline
Warehouse Clerk
Sygma Network
01.2022 - 07.2024
Forklift Operator
Graham Packaging
08.2017 - 12.2021
Administrative Assistant
Auto Guys Diagnostics
06.2013 - 08.2017
High School Diploma -
Truman High School