Porfirio Morales
Terrell,TX
Summary
Reliable employee seeking maintenance technician position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Hardworking technician bringing 6+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Specialist, Data Center Operations
Jones Lang Lasalle
Richardson, TX
11.2023 - Current
- Mentored junior specialists, fostering skill development and enhancing team performance.
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Generated reports detailing findings and recommendations.
- Ensured continuous system monitoring, detecting anomalies
Data Center Engineer
CBRE
Richardson, TX
12.2022 - 11.2023
- Implemented proactive maintenance schedules to enhance equipment reliability and reduce downtime.
- Led troubleshooting efforts
- Developed and enforced operational procedures aligned with industry best practices and compliance standards.
- Mentored junior engineers, fostering skills development and knowledge sharing within the team.
- Provided training and mentorship to junior engineers on best practices in data center management.
Maintenance Technician
Jones Lang LaSalle, JLL
Dallas, Texas
09.2020 - Current
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Finalized work on building systems by completing basic carpentry and other finish work.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Trained junior maintenance professionals on correct repair and cleaning procedures.
- Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
- Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
- Adhered to company safety and OSHA procedures to minimize accidents.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Partnered with facility management to successfully complete projects within anticipated deadlines.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
- Adjusted machine settings to maximize performance and equipment longevity.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Checked for storm damage around property and contacted supervisor with findings.
- Installed new locks, door handles and door closers.
Service Technician
Atmos Energy
Dallas, TX
08.2018 - 08.2020
- Evaluated systems according to predetermined checklist and noted issues.
- Inspected equipment to diagnose operational issues.
- Explained diagnostic findings to customers and outlined repair or service options.
- Assisted team members with leak detecting equipment equipment troubleshooting and diagnostics.
- Streamlined meter and line repair processes to minimize day-to-day downtime and increase overall productivity.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Applied knowledge of standard equipment and manufacturer repair guidelines.
- Facilitated maintenance team training procedures to align with company standards.
- Performed maintenance duties and safely handled chemicals and solutions.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Completed over 5 daily residential installations according to strict schedules, inventories and customer needs.
- Worked with diverse types of weather and ground conditions.
Meter Reader
Atmos Energy
Dallas, TX
09.2011 - 08.2018
- Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
- Attended safety meetings and took part in safety awareness trainings and programs.
- Answered questions regarding meter readings and deescalated over 100 situations regarding tickets or other information.
- Visited 600 meters daily and kept detailed informational records.
- Increased customer satisfaction by resolving issues.
- Maintained energy and enthusiasm in fast-paced environment.
- Created plans and communicated deadlines to complete projects on time.
- Carried out day-to-day duties accurately and efficiently.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
Education
High School Diploma -
Wills Point High School
Wills Point, TX07-2009
Skills
- Task Concentration
- Functional Part Calibration
- Electrical Component Replacement
- Control Precision
- Fire Safety Regulations
- Facilities Painting and Repair
- Parts Lubrication
- Repair Work Planning
- Mechanical Repair
- Technical Documentation Interpretation
- Heavy Object Lifting
- Supply and Parts Ordering
- Piping Systems Maintenance
- Physical Strength and Stamina
- Hand and Power Tool Operation
- Microsoft Office
- Microsoft Excel
- Drywall Painting
- Safety Awareness
- Replacing Parts
- Web Browser Software
- Facility Upkeep
- Microsoft Windows
- Voltage Testers
- Electric Clippers
- Hazardous Chemicals
- Visual Inspections
- Diagnosing Malfunctions
- Safety Monitoring and Compliance
- Performing Finishing Work
- Yardi
- Speaking
- Mathematics
- Persuasion
Certification
- Forklift Operator Training - Sept. 9, 2020 (expires 9/20/2025)
- MEWP Operator Training Boom/Scissor Lift - Sept. 9,2020 (expires 9/20/2025)
Languages
Spanish
Native or Bilingual
Timeline
Specialist, Data Center Operations
Jones Lang Lasalle
11.2023 - Current
Data Center Engineer
CBRE
12.2022 - 11.2023
Maintenance Technician
Jones Lang LaSalle, JLL
09.2020 - Current
Service Technician
Atmos Energy
08.2018 - 08.2020
Meter Reader
Atmos Energy
09.2011 - 08.2018
High School Diploma -
Wills Point High School