Pornfaa Lapkorekkasuk

• Assisted residents in preparing for activity and social programs.
• Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
• Mediated conflict resolution with roommates and other residence hall members to promote peace, order and positive relationships.
• Assisted with move-in/move-out processes, reducing wait times and ensuring smooth transitions for incoming and outgoing residents.
• Collaborated with campus security to maintain a safe living environment for all residents.

Assisted with inventory stocking and provided product advice to clients as part of an extra credit opportunity, demonstrating customer service skills and attention to detail in a retail environment.