Pornsawan Ruangkajohn
7862 Apache Ridge Ct,Manassas
Summary
Experienced server bringing enthusiasm, dedication, and an exceptional work ethic. Trained in customer service with knowledge of Thai and Japanese restaurant. High energy and outgoing with a dedication to positive guest relations. High volume dining, customer service, and cash handling background. Revenue generation. Training. Financial oversight. Restaurant Operation. Employee relations. Customer service. Food safety understanding. Inventory control.
Overview
14
14
years of professional experience
1
1
Certification
Work History
OWNER AND MANAGER
SMILE THAI CUISINE
01.2014 - Current
- Develop marketing campaigns to increase visibility of the restaurant, analyze market demographics, define target market, and determine advertising placement.
- Plan menus, estimate food and beverage costs and purchased inventory.
- Complete restaurant opening and closing procedures and manage deposits.
- Handle the floor events and planning.
- Prepare financial statement for tax season.
FLOOR MANAGER AND SERVER
PATTAYA THAI
01.2011 - 01.2013
- Manage sales reporting, calculation of sales, cash receipts, credit card processing, incentive, and statistical analysis.
- Prepare and analyze inventories and cost of goods sold.
- Answer customer inquiries and resolve issues promptly.
- Train new servers and floor staff on guest service expectations, safety.
- Monitor dining room to ensure optimal guest experiences.
Education
GED -
General Educational Development
01.2024
Skills
- Teamwork
- Problem Solving
- Time Management
- Organization
- Leadership
- Creativity
- Public Relations
- Small business operations
Language
English
Thai
Certification
- Servsafe
Timeline
OWNER AND MANAGER
SMILE THAI CUISINE
01.2014 - Current
FLOOR MANAGER AND SERVER
PATTAYA THAI
01.2011 - 01.2013
GED -
General Educational Development
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