Summary
Overview
Work History
Education
Skills
Timeline
Generic

Porsche Carpenter

Richwood,OH

Summary

Dynamic leader with proven expertise in operations management and team building, honed at McDonald's. Excelled in maximizing efficiency and fostering employee loyalty, significantly enhancing customer satisfaction. Skilled in problem resolution and proficient in financial documentation, this approach led to notable improvements in productivity and operational streamlining.

Overview

2
2
years of professional experience

Work History

General Manager

Mcdonalds
08.2024 - Current
  • Managed budget implementations, employee reviews, training, and schedules.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Set clear expectations and created positive working environment for employees.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.

Food and Beverage Associate

Mad River Mountain
12.2022 - Current
  • Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
  • Maintained strict adherence to food safety guidelines, ensuring a safe dining environment for all guests.
  • Contributed ideas towards potential improvements within the restaurant's operations based on firsthand experiences working alongside colleagues and serving guests.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.

Education

High School Diploma -

Marysville High School
Marysville, OH
05-2024

Skills

  • Leadership and team building
  • Team player
  • Problem resolution
  • Operations management
  • Efficient multi-tasker
  • Time management
  • Staff training/development
  • Administrative skills
  • Proficient in collecting, counting, and documenting transactions

Timeline

General Manager

Mcdonalds
08.2024 - Current

Food and Beverage Associate

Mad River Mountain
12.2022 - Current

High School Diploma -

Marysville High School
Porsche Carpenter