An encouraging and inclusive leader who is passionate about the personal and professional development of individuals and the team as a whole. Talents for team building, time and resource management, motivating, problem-solving, and coaching as well as having excellent consumer relations aptitude. Uses independent decision-making skills and business acumen to make sound decisions that positively impact the company.
Overview
6
6
years of professional experience
Work History
Product Life Cycle Visual Specialist
Nike
04.2023 - Current
Conducted regular assessments of store layouts and mannequin presentations, using data and consumer analysis to make impactful adjustments
Planned and lead the execution of scheduled brand initiatives that required significant changes in the store layout
Provided in depth product training in order to speak and sell confidently to the consumer
Implemented effective product and signage placement strategies to communicate hot sellers and value product to consumers, increasing Average Dollars per Transaction
Maintained strong knowledge of current fashion trends in order to dress mannequins impactfully
Conducted regular check-ins and performance reviews with staff to ensure accountability, offer support and development opportunities, and set career goals.
Lead department presentations with District and Regional leadership
Collaborated with other areas of the business to develop innovative strategies for business growth
Worked on the visual team for the Bank of America Chicago Marathon Nike product expo, which brought the brand over $3M in revenue
Increased store's apparel profit by $503,000 while overseeing the department in the manager's 6-week absence; a 3% sales increase from the same time period the previous year.
Contract Stockroom Manager
Lululemon
09.2022 - 03.2023
Reduced stock discrepancies through meticulous record-keeping and weekly audits of over $5M in product to maintain a standard of 98% inventory accuracy.
Planned and scheduled efficiently in order to reduce labor while still maintaining standards and meeting crucial deadlines
Streamlined order processing with accurate and timely documentation of incoming shipments.
Developed a detailed onboarding process in order to ensure a consistent level of expertise across entire stockroom team.
Conducted weekly meetings with the team to set goals and expectations for productivity and safety.
Conducted regular performance reviews and provided personalized feedback and coaching for continuous development.
Maintained strong and consistent communication with the sales floor team to identify wins and opportunities in our collaboration efforts.
Spearheaded the product training effort and helped organize the store event for the company's first shoe launch that resulted in over $20,000 in sales in the first week of release.
Seasonal Warehouse Manager
Forest, Tides And Treasures
04.2022 - 10.2022
Enhanced packing efficiency by implementing new packing methods and procedures that resulted in over $1000 in reduced material costs
Optimized the use of space in order to increase storage capabilities
Carefully monitored workload distribution in order to optimize workflow through peak periods and ensure fairness
Streamlined communication between the packing and shipping departments in order to maintain the timeliness of outgoing shipments.
Conducted regular audits of incoming and outgoing shipments to ensure accuracy and reduce errors
Conducted regular performance reviews in order to identify opportunities, provide coaching and celebrate wins
Created an employee recognition system in order to celebrate individual accomplishments
Product Life Cycle Back of House Specialist
Nike
11.2020 - 04.2022
Oversaw timely and safe intake of shipment
Audited 20% of incoming shipment in order to reduce error
Enhanced workplace safety by conducting regular inspections of equipment and weekly meetings with staff
Implemented a comprehensive training that resulted in increased productivity and lowered labor costs
Acted as a liaison between the stockroom team and the floor team to resolve issues and prioritize shipment processing according to business needs.
Assisted in budget planning by analyzing operational expenses related to labor, equipment and supply purchasing
Responsible for the promotion of 2 staff members
Assistant Manager
American Eagle Outfitters, Inc
01.2018 - 03.2020
Started as a Supervisor, was promoted to Assistant Store Manager 7 months into my tenure.
Spearheaded recruitment efforts, conducted interviews and selected top talent while increasing employee retention through effective and regular trainings and support.
Delivered consistent sales growth by analyzing trends and identifying promotion opportunities.
Conducted sales analysis and stayed current on trends to make store relevant product ordering decisions
Provided honest and constructive feedback resulting in boosted morale and enhanced productivity levels.
Resolved escalated customer issues quickly and effectively, maintaining an Overall Satisfaction Score of 93%.
Conducted market walks in order to compare business strategies, product placement and pricing to remain competitive.