Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Timeline
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Porsche Stanley

Cordova,TN

Summary

Accomplished Operations professional with extensive experience in corporate retail, hospitality, management, and administrative support. Policy-driven and well versed in streamlining procedures for inventory control, profitability, and performance improvement. Self-motivated leader, skilled at creating the atmosphere of collaboration between employees and senior management. Seeking opportunities in Project Management.

Overview

17
17
years of professional experience

Work History

Assistant Store Manager

Kirkland’s Home
Cordova, TN
11.2015 - Current
  • Successfully drives profitable sales by equipping team members with proper training and knowledge of promotional sales events and Kirkland’s initiatives to better assist customers and exceed sales by 10%.
  • Coordinates visual merchandising and displays for introductory product lines and initiates appropriate marketing plans to accurately articulate brand and promotions.
  • Performs yearly inventory cycle count and reconciliation to monitor and report losses and product movement.
  • Manages opening and closing procedures and recommends changes to enhance efficiency of daily activities, money management, and protection of company assets.

Operations Administrator

Ethan Allen Inc
Cordova, TN
01.2014 - 06.2020
  • Administered daily sales audits, completed and distributed financial reports, scheduled and supervised maintenance repairs, and accurately processed invoices.
  • Reduced the store's inventory loss by 80% within first year and exceeded benchmark by maintaining a 0% loss thereafter.
  • Effectively communicated monthly goals and expectations to increase overall profitability of design center.
  • Enforced corporate policies and design standards to maintain efficiency, safety, compliance, and responsiveness to demand.
  • Project manager for the 2016 Ethan Allen Disney full furniture line launch.
  • Rewarded #1 Operations Administrator in the region for exceeding delivered dollars and decreasing open order backlog.

Account Manager

ProSource Kitchen & Bath Showroom
Bartlett, TN
01.2013 - 11.2013
  • Oversaw new business development and customer servicing, including cold calling, networking, marketing, lead generation and account servicing.
  • Created team interaction and collaborations through monthly business networking events.
  • Served as the showroom’s liaison for a nationally known professional interior design organization.
  • Coordinated flooring orders and kitchen and bath projects from initial order to installment.

Certified Trainer/Assistant Manager

Buffalo Wild Wings Bar and Grill
Memphis, TN
03.2008 - 02.2013
  • Analyzed and engaged in all front-of-house/hospitality practices to monitor, improve, and ensure all customer service needs were met and all team members were properly trained to meet company safety policies and procedures.
  • Performed money management procedures, opening and closing duties, and documentation of daily sales and inventory for tracking trends to determine necessary adjustments.

Education

Bachelor of Science - Interior Design

Middle Tennessee State University
Murfreesboro, TN
05.2011

Skills

  • Microsoft Office
  • Project Management
  • Policies
  • Staff Management
  • Process Improvement
  • Problem-Solving
  • Inventory control
  • Critical Thinking
  • Store Management
  • Sales Training
  • Store Operations
  • Goals and Performance

Extracurricular Activities

  • Phi Sigma Pi National Honors Fraternity
  • Gamma Iota Sigma Insurance Fraternity
  • President of The Future Society of MTSU 2009-2011
  • American Society of Interior Designers Student Chapter
  • Delta Sigma Theta Sorority Incorporated
  • Habitat For Humanity
  • Alternative Fall Break Participant 2008
  • Project HELP Early Intervention Center Volunteer 2005-2009

Timeline

Assistant Store Manager

Kirkland’s Home
11.2015 - Current

Operations Administrator

Ethan Allen Inc
01.2014 - 06.2020

Account Manager

ProSource Kitchen & Bath Showroom
01.2013 - 11.2013

Certified Trainer/Assistant Manager

Buffalo Wild Wings Bar and Grill
03.2008 - 02.2013

Bachelor of Science - Interior Design

Middle Tennessee State University