Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Porsha Williams

Inman,SC

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

15
15
years of professional experience

Work History

Charter Communications

SMB Outbound Sales Representative
Greenville, SC
07.2022 - 04.2025
  • .Research and identify potential clients or businesses that could benefit from the company's products or services.
  • Initiate contact with prospects through cold calls, emails, and social media outreach to introduce the company
    and generate interest.
  • Engage with potential customers to understand their needs, pain points, and purchasing criteria.
  • Follow up with prospects who have shown interest but have not yet made a decision.
  • Address any concerns or objections the prospect might have to facilitate the decision-making process.
  • Ability to adapt to different customer personalities and needs, and adjust sales approaches accordingly.

Teller

Loomis Armored
Pennsauken, NJ
06.2013 - 05.2022
  • Handled cash and coin processing, deposits, and withdrawals for commercial clients with accuracy and attention to detail.
  • Ensured secure transportation and documentation of cash and valuables.
  • Maintained high levels of customer service while adhering to strict security and compliance protocols.
  • Collaborated with team members to meet tight deadlines and service-level goals.
  • Prepared official checks for customer and internal bank needs.

Retail Sales Associate Cashier

BareFeetShoes
Philadelphia, PA
10.2010 - 06.2013
  • Provided exceptional customer service to a diverse clientele in a fast-paced retail environment.
  • Collaborated with team members to improve store performance and customer satisfaction.
  • Facilitated sales of clothing and footwear tailored to customer preferences.
  • Counted money at the beginning and end of each shift to ensure accuracy of funds on hand.
  • Assisted with training new employees on proper cash handling procedures.
  • Maintained sales floor by restocking shelves, updating pricing information and managing inventory.

Education

High School Diploma -

Delaware Valley Charter High School
Philadelphia, PA
06-2011

Skills

  • Customer Service
  • Inbound & Outbound Calls
  • Cold Calling Proficiency
  • Empathy
  • Patience
  • Time Management
  • Cash Handling
  • Problem solving
  • Multitasking

Languages

English
Professional

Timeline

Charter Communications

SMB Outbound Sales Representative
07.2022 - 04.2025

Teller

Loomis Armored
06.2013 - 05.2022

Retail Sales Associate Cashier

BareFeetShoes
10.2010 - 06.2013

High School Diploma -

Delaware Valley Charter High School

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