Porshae Rose
Shelton,CT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Multi Skilled Tech/Emergency Room Unit Clerk
Griffin Hospital
02.2024 - Current
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Answered multi-line telephone system, provided information, and directed calls.
- Arranged discharges and patient transportations.
- Arranged booking transport for patients to other facilities or floors.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared and processed patient referrals and transfer requests.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Enhanced ER efficiency through proficient use of medical equipment like EKG machines, blood draws, and vital sign monitors.
- Measured and fit crutches and canes, instructing patients on proper use of support devices.
- Quickly responded to codes and cardiac monitor alarms.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
Medical Receptionist
Gardner Heights Apple Rehab
03.2021 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Booking transportation to and from doctors appointments
- Placed new supply orders, managed inventory and restocked clerical spaces.
Front Desk Receptionist
Jewish Senior Services
02.2023 - 11.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Scheduled, coordinated and confirmed appointments and meetings.
- Scheduled appointments and transfers to other facilities such as hospitals
Nursing Student Intern
St Vincent's Medical Center
10.2021 - 02.2022
- Collaborated with preceptor in coordinating daily assignments, ensuring smooth workflow and effective time management.
- Monitored patient health status to detect changes and unusual patterns and report to medical staff.
- Reported abnormal findings or changes in physical, mental, and emotional conditions to RN.
- Bathed, changed and fed patients suffering from discomfort, ailments and disabilities to provide extra assistance and care.
- Participated in skills lab simulations to further develop nursing skills.
- Reviewed charts, doctor notes and test results to gather information on patients.
- Managed patients recovering from medical or surgical procedures.
Education
Bachelor of Science - Nursing
Southern Connecticut State University
New Haven, CT05.2026
High School Diploma -
Shelton High School
Shelton, CT05.2022
Skills
- HIPAA Compliance
- Patient confidentiality
- Follow-up Coordination
- Patient Registration
- Customer Service
- Problem-Solving
- Documentation
- Medical Charting
- Telephone Etiquette
- Office Coordination
- Staff Leadership
Certification
- CNA - Certified Nurse Assistant
- PT - Phlebotomy Technician
Timeline
Multi Skilled Tech/Emergency Room Unit Clerk
Griffin Hospital
02.2024 - Current
Front Desk Receptionist
Jewish Senior Services
02.2023 - 11.2023
Nursing Student Intern
St Vincent's Medical Center
10.2021 - 02.2022
Medical Receptionist
Gardner Heights Apple Rehab
03.2021 - Current
Bachelor of Science - Nursing
Southern Connecticut State University
High School Diploma -
Shelton High School
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