Porshia Adams
Birmingham,AL
Summary
Seasoned General Manager with proven leadership skills. Background includes managing diverse teams, strategic planning and business development in fast-paced environments. Known for improving operational efficiencies, driving revenue growth and fostering customer satisfaction. Committed to building strong team cultures that encourage innovation and openness.
Overview
17
17
years of professional experience
Work History
General Manager
Downstream Logistics
Birmingham, AL
07.2021 - Current
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Monitored product import or export processes to verify compliance with regulatory or legal requirements.
- Drafted policies regarding storage, distribution, and transportation of products.
- Organized distribution networks including trucking fleets, warehouses, and third-party vendors.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Conducted regular meetings with drivers to discuss safety concerns, customer feedback, route changes.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Unloaded incoming shipments with a forklift, checking contents against packing slips for accuracy.
Warehouse Supervisor/Senior Logistics Coordinator
Ashley Furniture Warehouse
Bessemer, AL
08.2007 - 07.2021
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Checked loaded materials compared to work orders for correctness.
- Monitored workers and reviewed completed work for proper performance.
- Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
- Resolved customer inquiries regarding order status or delivery issues promptly.
- Checked incoming deliveries for quality assurance purposes.
- Resolved customer complaints regarding deliveries, quality issues.
- Maintained daily logs and records of deliveries.
- Handled customer inquiries regarding orders, deliveries, returns.
- Monitored incoming mail distribution and outgoing deliveries.
- Coordinated logistics for company events, including scheduling venues, transportation, and accommodations.
- Monitored employee attendance and time-off requests to ensure compliance with company policies.
Education
High School Diploma -
Huffman Hight School
Birmingham05-1999
Skills
- Customer relationship management
- Problem resolution
- Team oversight
- Operations Start-up
- Team leadership
- Customer experiences
- Project management
- Product analysis
- Administrative skills
References
References available upon request.
Timeline
General Manager
Downstream Logistics
07.2021 - Current
Warehouse Supervisor/Senior Logistics Coordinator
Ashley Furniture Warehouse
08.2007 - 07.2021
High School Diploma -
Huffman Hight School
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