Dedicated Paratransit Operator at National Express Transit, adept at safe driving and route navigation. Recognized for consistently delivering passengers on time while providing exceptional customer service. Skilled in vehicle inspection and compliance with health and safety regulations, ensuring a comfortable and secure travel experience for all.
Hi, I’m
Porshia Brown
Rochester,NY
Summary
Overview
5
years of professional experience
Work History
National Express Transit/ WeDriveU
Paratransit Operator
11.2022 - Current
Job overview
- Operated with safety and skill to avoid accidents and delays.
- Maintained clean and neat shuttle for passenger comfort.
- Transported customers to and from Location.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Provided information about routes, destinations and timelines to inform passengers.
- Followed predetermined routes to consistently meet targets and maintain schedules.
- Followed company policies and procedures and maintained compliance with standards.
- Responded with ease to sudden changes in routes and schedules.
- Developed deep knowledge of local routes and area destinations.
- Followed applicable traffic regulations and traffic laws.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Adhered to tight schedule and met departure and arrival deadlines.
- Planned routes based on knowledge of local areas, GPS information, and customer preferences.
- Delivered passengers to destinations safely and on time.
- Followed designated routes and schedules while operating vehicles.
- Assisted elderly and disabled passengers entering and exiting shuttle.
- Communicated with passengers regarding estimated time of arrival.
Brookdale Senior Living Facility
Caregiver
05.2022 - 01.2023
Job overview
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted patients with self-administered medications.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Provided compassionate and patient-focused care to cultivate well-being.
- Recorded status and duties completed in logbooks for management.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted with daily living activities, running errands, and household chores.
Jahreh Health Care
Caregiver
07.2021 - 07.2022
Job overview
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Provided safe mobility support to help patients move around personal and public spaces.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided compassionate and patient-focused care to cultivate well-being.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Assisted with daily living activities, running errands, and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Completed regular check-ins and progress report for each client.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Armstrong HomeCare
Caregiver
06.2021 - 05.2022
Job overview
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided compassionate and patient-focused care to cultivate well-being.
DoorDash
Delivery Driver -Customer Service
08.2020 - 05.2021
Job overview
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Skills
- Health and safety regulations
- Safe driving practices
- Vehicle inspection
- Inclement weather driving
- Route navigation
- Passenger transportation
- Pickup and drop-off scheduling
- Road safety compliance
- Mobility support
- GPS navigation
- Clean driving record
- Safe driving
- Passenger assistance
- Traffic laws
Timeline
Paratransit Operator
National Express Transit/ WeDriveU
11.2022 - Current
Caregiver
Brookdale Senior Living Facility
05.2022 - 01.2023
Caregiver
Jahreh Health Care
07.2021 - 07.2022
Caregiver
Armstrong HomeCare
06.2021 - 05.2022
Delivery Driver -Customer Service
DoorDash
08.2020 - 05.2021
Similar Profiles
Tyrone FreemanTyrone Freeman
Driver at WeDriveU/Penn TransitDriver at WeDriveU/Penn Transit
Valiary Griffin SmithValiary Griffin Smith
Assistant General Manager at CDT/National Express TransitAssistant General Manager at CDT/National Express Transit
Marqueshia TamplinMarqueshia Tamplin
Road Supervisor at National Express Transit CorporationRoad Supervisor at National Express Transit Corporation
Jaquail RobinsonJaquail Robinson
Machine Operator at Jamestown Containers CompaniesMachine Operator at Jamestown Containers Companies
Jerome JohnsonJerome Johnson
Environmental Services Housekeeper at Rochester General HospitalEnvironmental Services Housekeeper at Rochester General Hospital