Hi, I’m
Porter Smelser
Blountville,Tennessee
Summary
A highly motivated individual with a great work ethic, and a desire to do any job to the best of my abilities. With hopes to uplift my institution with service, and to maintain a humble posture with whatever responsibility I am entrusted with.
Overview
6
years of professional experience
Work History
Alumni Hall
Assistant Manager
08.2023 - Current
Job overview
- Processed incoming and outgoing shipments in accordance with company guidelines.
- Verified accuracy of shipping documents including packing slips, invoices, and bills of lading.
- Inspected freight for damages or discrepancies prior to loading onto trucks.
- Maintained records of all incoming and outgoing shipments using computer software programs.
- Checked items against purchase orders to ensure accurate delivery of goods.
- Processed payments and deposits in a timely manner.
- Researched discrepancies on account activity by contacting customers or other departments.
- Assisted with training new staff members on transaction processing procedures.
- Provided customer service support for inquiries regarding transactions, fees.
Wholesale Supply Group
Customer Service Representative
04.2022 - 01.2023
Job overview
- Processed incoming and outgoing shipments in accordance with company guidelines.
- Verified accuracy of shipping documents including packing slips, invoices, and bills of lading.
- Organized packages for shipment by boxing and labeling items.
- Operated forklifts and pallet jacks to move large shipments from one area to another.
- Inspected freight for damages or discrepancies prior to loading onto trucks.
- Maintained records of all incoming and outgoing shipments using computer software programs.
- Provided product information to customers, answered questions, and made product recommendations.
- Assisted customers in selecting plumbing and electrical fixtures and parts that met their needs.
- Maintained an organized showroom with stocked shelves and clean displays.
- Completed paperwork related to sales orders, returns, exchanges, and warranties.
- Adhered to all safety regulations while handling hazardous materials such as propane tanks or gas lines.
Kingsport City Schools
Special Needs Assistant
08.2021 - 03.2022
Job overview
- Assisted in the implementation of individualized education plans for special needs students.
- Provided support and guidance to special education teachers in developing instructional materials, lesson plans and assessments.
- Facilitated communication between parents, teachers, administrators, and other school personnel regarding student progress and behavior issues.
- Administered tests and collected data on student performance.
- Attended professional development sessions related to best practices for supporting students with disabilities.
- Helped create a positive learning environment by encouraging students through positive reinforcement techniques.
- Assisted with the management of student behaviors in the classroom setting using de-escalation strategies.
- Assisted with physical care needs such as feeding or toileting when necessary.
- Organized materials within classrooms according to established procedures.
- Supported transitions from one activity or area to another throughout the day.
Education
East Tennessee State UniversityJohnson City, TN
Some College (No Degree) from Undergraduate Special
Sullivan Central High SchoolBlountville, TN
High School Diploma
05.2018
Skills
- Recruiting and Interviewing
- Task Delegation
- Business Development Understanding
- Customer Rapport
- Team Management
- Writing, Editing, and Proofreading
Accomplishments
- I was awarded with "employee of the month" at Alumni Hall in October of 2023
- I have received multiple positive action forms from my workplaces, the latest being on January 26th of 2024. Proof available upon personal request.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Assistant Manager
Alumni Hall
08.2023 - Current
Customer Service Representative
Wholesale Supply Group
04.2022 - 01.2023
Special Needs Assistant
Kingsport City Schools
08.2021 - 03.2022
East Tennessee State University
Some College (No Degree) from Undergraduate Special
Sullivan Central High School
High School Diploma
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