Art
Portia Cespedes
Wylie,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Always open to learning, even if it provides a challenge in the face of a strict routine.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Concessions Worker Volunteer
Wylie Highschool Football Stadium
11.2020 - 11.2023
- Ensured smooth operations by efficiently setting up, stocking, and breaking down concession stands before and after events.
- Enhanced customer satisfaction by providing timely and accurate concessions services to event attendees.
- Maintained a clean and safe environment for customers by adhering to food safety regulations and promptly addressing spills or other hazards.
- Collaborated with fellow volunteers to provide exceptional service during high-traffic periods at events.
- Expedited order fulfillment by working quickly and diligently in high-pressure situations during busy event times.
- Assisted in training new volunteer concession workers on proper procedures, policies, and best practices.
- Supported inventory management efforts by accurately tracking sales and replenishing stock as needed.
- Achieved optimal customer flow through effective line management techniques reducing wait times.
- Followed advanced COVID-19 safety protocols, keeping customers, and colleagues safe despite pandemic conditions.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Consistently provided friendly service to promote better customer engagement.
Food Service Volunteer
544 Cafe (Baked Goods)
08.2021 - 05.2023
- Enhanced customer satisfaction by providing excellent food service in a timely manner.
- Improved food safety by maintaining clean and organized work spaces throughout the shift.
- Contributed to kitchen efficiency by aiding with inventory management and restocking supplies as needed.
- Maintained high standards of cleanliness, adhering to strict hygiene regulations in all aspects of food handling and preparation.
- Received positive feedback from supervisors for consistent punctuality and strong work ethic.
- Demonstrated adaptability by quickly learning new recipes and techniques when required.
- Performed dishwashing duties, ensuring that all equipment was sanitized and ready for use during busy periods.
- Assisted in training new volunteers, sharing expertise in food service procedures and best practices.
- Increased team morale through effective communication skills, fostering a positive working environment among volunteers.
- Set up tables and buffets according to event specifications, contributing to overall presentation success.
- Demonstrated commitment to continuous improvement through active participation in workshops focused on volunteer management.
- Cleaned and organized kitchen, dining and service areas.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Portioned and wrapped food to place directly on plates for service to patrons.
Education
High School Diploma -
Wylie High School
Wylie, TX05.2023
Skills
- Food safety knowledge
- Food Preparation
- Workplace Safety
- Cleanliness standards
- Customer Service
- Equipment Operation
- Surface cleaning
- Safety Monitoring
- Supply Management
- Stocking and Replenishment
- Quality Control
- Kitchen maintenance
Accomplishments
- Supervised team of 32 staff members.
- Achieved finishing a large multi-batch order through effectively helping with baking several recipes within a short amount of time.
Certification
- Food Management Training - 2019~
- Certified Food Handler - 2020~
- Food Workplace Manager - 2022~
Self-Taught Artist, Graphic Design Knowledge
- Began drawing at a very young age; pursued digital and traditional art until now, almost entirely self-taught
- One art class in last year of Junior High, one art class at the start of High School
- One class of Graphic Design
- Created various works such as posters (advertisements, product display, logos) and completed art pieces
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeContract WorkInternshipWork Location
On-SiteHybridImportant To Me
Work-life balanceCareer advancementPaid sick leaveFlexible work hoursCompany CultureInterests
Baking
Coffee Bartending
Food Handling
Graphic Design
Timeline
Food Service Volunteer
544 Cafe (Baked Goods)
08.2021 - 05.2023
Concessions Worker Volunteer
Wylie Highschool Football Stadium
11.2020 - 11.2023
High School Diploma -
Wylie High School
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