Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Portia Coveau

Folsom,CA

Summary

Dedicated and detail-oriented children's swim coach and instructor with expertise in gymnastics, yoga, dance, barre, and fitness classes. Demonstrating proficiency in both individual and group instruction, prioritizing student safety through vigilant monitoring to prevent injuries and manage emergency situations. Possesses extensive knowledge of relevant equipment and teaching methodologies, as well as certification in CPR/AED.

Overview

4
4
years of professional experience

Work History

Kids Academy Instructor

Lifetime Fitness Clubs
07.2022 - 05.2024
  • Provided personalized attention and support to struggling students, resulting in improved engagement.
  • Effectively differentiated instruction to accommodate diverse learning styles and individual needs within the classes.
  • Improved student retention rates by implementing engaging and interactive teaching methods.
  • Established positive relationships with parents and guardians, fostering open communication regarding student progress and needs.
  • Implemented innovative classroom management techniques to create a focused and productive learning environment.
  • Employed creativity, innovation and willingness to redefine traditional learning spaces.
  • Collaborated with colleagues to develop interdisciplinary projects, providing students with well-rounded and positive experiences.
  • Updated skills and training to maintain up-to-date knowledge of courses and teach variety of classes.
  • Mentored new teachers on effective instructional strategies and classroom management techniques, promoting professional growth within the team.

Swim Coach

Tricks Splash Swim School
08.2021 - 05.2022
  • Demonstrated all swimming strokes and observed children carefully to correct technique and form.
  • Developed strong relationships with swimmers and their families, creating open communication channels for feedback and goal setting.
  • Provided individualized attention during practice sessions to ensure progress towards personal goals for each swimmer.
  • Collaborated with other coaches to develop effective team training strategies and practice schedules.
  • Implemented injury prevention measures by teaching proper techniques and strength exercises.
  • Challenged athletes by consistently using positive reinforcement and gentle criticism.
  • Mentored beginner coaches on effective techniques for instructing swimmers at various skill levels.
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Adapted teaching techniques to different learning styles.
  • Provided positive reinforcement and motivation to increase student confidence and performance.
  • Communicated clearly and positively with parents to ensure expectations were met and exceeded.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Prepared equipment before each class class and stored items promptly after classes.
  • Collaborated with swim team coaches to develop successful training plans.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Maintained control and safety of class and kept children in flotation always within arm's reach.
  • Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
  • Implemented proper safety protocols and emergency response plans.
  • Mentored and trained new swim instructors on best practices.
  • Increased swimmer safety by enforcing pool rules and maintaining vigilant supervision during lessons.

Courtesy Clerk

Safeway
05.2021 - 09.2021
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Enhanced customer satisfaction by providing efficient bagging and carryout services.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
  • Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
  • Collaborated with team members to maintain a well-organized and efficient work area.
  • Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
  • Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
  • Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
  • Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
  • Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
  • Supported store operations by lending a hand in other departments as needed, demonstrating adaptability and teamwork.

Team Member

Mountain Mikes
09.2020 - 03.2021
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Used proper techniques to prepare food and ingredients.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
  • Operated register to process payments and collect cash payment for order totals.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cleaned and organized kitchen, dining and service areas.
  • Greeted customers and answered inquiries regarding menu items and specials.

Education

No Degree - Clinical Nutrition

Folsom Lake College
Folsom, CA
05.2026

Graduate -

Folsom High School
Folsom, CA
05.2022

Skills

  • Teaching strategies
  • Student Motivation
  • Lesson Planning
  • Public Speaking
  • Learning Strategies
  • Innovative lesson planning
  • Classroom Instruction
  • Strong teamwork
  • Cleanliness standards
  • Cash handling expertise
  • Food safety knowledge
  • Operations and procedural knowledge
  • Exceptional customer service
  • Hospitality service expertise
  • Customer interaction
  • Patience and Empathy
  • Child Supervision
  • Creative Thinking
  • Professionalism and Punctuality
  • Relationship Building
  • Adaptability and Dependability
  • Swimming and Water Safety
  • Continuous Learning Attitude
  • Rule Enforcement
  • Flexible Schedule
  • Student and Class Monitoring
  • Issue Resolution
  • Age-Appropriate Lessons
  • Parent Communication
  • Inclusive Teaching Methods
  • Class Instruction
  • Equipment Organization
  • File and Record Management
  • Swim Stroke Techniques
  • Active Listening
  • Reliable and Responsible
  • Leadership and Coaching
  • Motivational Leadership
  • Certified in CPR/AED

Languages

French
Elementary

Timeline

Kids Academy Instructor

Lifetime Fitness Clubs
07.2022 - 05.2024

Swim Coach

Tricks Splash Swim School
08.2021 - 05.2022

Courtesy Clerk

Safeway
05.2021 - 09.2021

Team Member

Mountain Mikes
09.2020 - 03.2021

No Degree - Clinical Nutrition

Folsom Lake College

Graduate -

Folsom High School

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Portia Coveau