Portia James
Baltimore,Maryland
Summary
Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Clinical Therapist Intern
Therapeutic Connections, LLC
Ellicott City, MD
09.2023 - 05.2024
- Conducted individual, family, and group therapy sessions.
- Assisted clients with developing coping strategies for managing mental health issues.
- Collaborated with other service providers to ensure comprehensive care for clients.
- Developed treatment plans based on client's needs and goals.
- Utilized evidence-based practices such as Cognitive Behavioral Therapy and Dialectical Behavioral Therapy.
- Maintained client records according to agency policies and procedures.
- Participated in weekly case management meetings with clinical team members.
- Engaged in regular clinical supervision with a licensed clinician.
- Attended community meetings and events to promote the organization's services.
- Coordinated referrals for additional resources or services when needed.
- Assessed safety risks of clients in order to develop appropriate interventions.
- Monitored progress of clients towards established goals over time.
- Collaborated with family members to provide support for the client.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Performed psychosocial assessments and documented casework.
Intern
Enoch Pratt Library
Baltimore, MD
08.2022 - 05.2023
- Assist and provide resources to individuals in the community such as SNAP benefits, emergency shelter, mental health services, senior resources, and health care and insurance
- Hold monthly support groups
- Provides information to residents about available community resources; explains and reinforces services and resources available to persons needing special assistance.
- Assisted clients in accessing community resources such as housing, food pantries, and transportation options.
- Maintained accurate records of client progress and interactions according to agency standards.
- Assisted individuals experiencing homelessness by providing referrals for emergency shelter placements.
Program Assistance/ Office Manager
Guardian Therapeutic Center
Baltimore, MD
07.2021 - 06.2022
- Support GTC with operations by maintaining office systems per program policies and procedure
- Maintain office services by organizing operations and procedures; controlling flow of client intake documents, design as needed processes for flow of client documents
- Designing e-filing system to collect and maintain all documentation and collaboration for client files
- Construct client charts per established formats; monitor the inclusion of required documentation in timely fashion
- Monitor EHR monthly to ensure client notes are updated and submitted per GTC requirements
- Make and receive incoming phone calls and mange phone system usages for efficient performance
- Corroborate directives with chain of command for proficient communication or all GTC systems, clients, partners and staff.
Intake/ Rehabilitation Coordinator
Therapeutic Connections, LLC
Ellicott City, MD
11.2018 - 07.2021
- Responsible for creating files for all new clients and taking in all pertinent information
- Responsible for updating all digital file while making sure all necessary hard copy documents are present
- Complete all new clients’ assessments accurately and efficiently
- Interview clients and family members to determine what services are needed
- One on one mentoring for youth and adults with mental disability and behavioral maladaptive behaviors
- Scheduling and performing weekly home visits, providing positive reinforcement, strategies and skills to replace negative behaviors
- Provide rehabilitation support to clients by implementing in home strategies, perform life skills training, and facilitate life skill groups, crisis intervention.
Intern
Therapeutic Connections, LLC
Baltimore, MD
01.2017 - 04.2019
- Implemented mindfulness and meditation into psycho-educational and process groups
- Evaluate and address individual needs and concerns
- Conduct assessment in home settings of children and adolescents who have mental diagnosis.
Education
Master Social Work - Social Work/ Mental Health
Morgan State University
Baltimore, MD05-2024
Bachelor Social Work - Social Work
Coppin State University
Baltimore, MD01.2020
Associate of Arts - Human Services
Baltimore City Community College
Baltimore, MD12-2018
Skills
- True
- Group Therapy
- Cognitive Behavioral Therapy
- Evidence-Based Practices
- Crisis Intervention
- Documentation Skills
- Emr / Ehr
- Written And Verbal Communication
- Emotional Support Understanding
- Building Rapport
- Community Outreach
- Patient Charting
- Treatment Planning
- Client Goal Setting
- Oral And Writing Communication
- Patient Assessments
Additional Information
First Aid & CPR, DLA-20, Crisis Counselor Training, Telebehavioral Practice Basics for Social Work Educators and Clinicians Responding to COVID-19
References
References available upon request.
Timeline
Clinical Therapist Intern
Therapeutic Connections, LLC
09.2023 - 05.2024
Intern
Enoch Pratt Library
08.2022 - 05.2023
Program Assistance/ Office Manager
Guardian Therapeutic Center
07.2021 - 06.2022
Intake/ Rehabilitation Coordinator
Therapeutic Connections, LLC
11.2018 - 07.2021
Intern
Therapeutic Connections, LLC
01.2017 - 04.2019
Master Social Work - Social Work/ Mental Health
Morgan State University
Bachelor Social Work - Social Work
Coppin State University
Associate of Arts - Human Services
Baltimore City Community College
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