Portia Ollison
Wedding + Event Coordinator
Summary
Team and Detail-oriented professional offering over 15 years of customer service experience including Event Management with strong organizational skills and the ability to handle multiple projects simultaneously with a high degree of accuracy. Eager to employ vendor management skills and creativity along with experience in financial planning and good understanding of different cultures and customs related to weddings.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
Work History
Wedding Coordinator Assistant
Finally Forever (Wedding and Varies Event Venues)
- Wedding Coordinator Assistant responsible for assisting in wedding day duties and making sure day is executed perfectly
- Work directly with Wedding Planner to ensure all details are correctly documented
- Assist in event logistics, including setup, decorations, signage, and equipment
- Collaborate with the team to distribute and promote event-related materials to attendees
- Engage with customers, answering inquiries with a friendly and professional demeanor
- Responsible for traveling to varies event venues in varies locations.
Wedding Coordinator Assistant
Emily Jordan Events (Wedding and Varies Event Venues)
- Wedding Coordinator Assistant responsible for assisting in wedding day duties and making sure day is executed perfectly
- Work directly with Wedding Planner(s) to ensure all details are correctly documented
- Assist in event logistics, including setup, decorations, signage, and equipment
- Collaborate with the team to distribute and promote event-related materials to attendees
- Engage with customers, answering inquiries with a friendly and professional demeanor
- Responsible for traveling to varies event venues in varies locations.
Wedding Coordinator and Event Assistant
Little River Farms (Wedding and Event Venue)
04.2021 - Current
- Month-Of Wedding Coordinator responsible for making sure the wedding day is executed perfectly
- Responsible for overseeing vendors, managing the timeline, and overcoming any last-minute challenges that arise during and leading up to the special day
- Work directly with the Bride and/or Wedding Planner to ensure all details are correctly documented
- Prepare detailed event outlines, food and beverage requirements, floor plans
- Schedule coordination meetings to determine client's needs and desires
- Communicate with vendors to determine needs and schedules per the client's request
- Execute day of duties including set-up, breakdown, vendor communication and direction
- Determine rental items and ensure inventory has sufficient amount per client's needs
- Instruct bridesmaids, groomsmen, flower girls, ring bearers, parents, and officiant on how to stage the ceremony and make entrances at the beginning of the reception
- Communicate and coordinate event specifics with all applicable departments, staff, service contractors, and business partners
- Work with bride and groom to build a wedding day schedule and create a list of everyone involved in the wedding and what their roles are.
Cash Application Analyst
Infor (Enterprise Software Company)
02.2016 - Current
- Responsible for performing cash processing tasks
- Receiving and applying cash to open receivable transactions as well as processing customer (business to business) overpayments
- Interacting with businesses and documenting transaction processes accurately
- Process and reconcile account receivables remittances
- Perform reconciliations for sweep account weekly to address any outstanding ACH payments
- Address payment issues regarding duplicates and/or incorrect amount received
- Process Customer Refunds weekly while maintaining data accuracy between systems
- Engage in collection management process to address timely posting
- Respond to inquiries in a timely and effective manner and treat customers fairly and consistently
- Communicate effectively with management to achieve optimum performance
- Prepare and maintain reporting to track progress
- Applies all account payments accurately to the proper account and under the correct transaction code
- Responds and post any request for account balance write offs or waivers
- Handle high volume of payments with extensive remittance detail to be processed
- Provide quality, professional customer service to all internal and external A/R Center personnel
- Contact customers as required regarding questionable payments and resolve based on departmental procedures
- Initiate unapplied payment and chargeback correspondence to customers.
Hostess
Applebee's
04.2011 - 07.2012
- Provided a welcoming greeting to entering guests, guided to seating and provided a comfortable waiting experience
- Trained new hires on seating, sanitation and greeting
- Instructed fellow host and hostess on goals for the entire duration of their shift
- Maintained restaurant cleanliness, sanitation and ensured guests comfort
- Assisted servers with the delivery of food orders to the correct tables.
Education
Certified Wedding Planner -
Association of Bridal Consultants - Penn Foster
Pharmacy Technician - undefined
Virginia College – Pensacola, FL
01.2011 - 05.2012
High School Diploma - undefined
East Ridge High School – Clermont, FL
Skills
Skilled Problem SolverStrong Ability to communicate ideas effectivelyStrong Microsoft Office skills (Excel, Word, Power Point) - Microsoft TeamsAttentive to DetailEvent ManagementCustomer service
Excellent verbal and written communication skills
Creative ThinkingClient Consultations
Detail Oriented
Service Coordination
Timeline
Wedding Coordinator and Event Assistant
Little River Farms (Wedding and Event Venue)
04.2021 - Current
Cash Application Analyst
Infor (Enterprise Software Company)
02.2016 - Current
Hostess
Applebee's
04.2011 - 07.2012
Pharmacy Technician - undefined
Virginia College – Pensacola, FL
01.2011 - 05.2012
Wedding Coordinator Assistant
Finally Forever (Wedding and Varies Event Venues)
Wedding Coordinator Assistant
Emily Jordan Events (Wedding and Varies Event Venues)
Certified Wedding Planner -
Association of Bridal Consultants - Penn Foster
High School Diploma - undefined
East Ridge High School – Clermont, FL