Portia Wofford
Westchester,California
Summary
Registered Nurse. Adaptable Professional with 20+ years of experience and A Proven Knowledge of acute facility, ambulatory Care, and continuity of care. Aiming to leverage my skills to successfully fill the Registered Nurse role at your Company. Resourceful RN committed to providing excellent care to patients of all ages. Expertise in performing admission assessments and discharges and participating in crisis interventions. Kind and caring professional with Number years of experience monitoring treatment of patients diagnosed with disabilities, illnesses and distress.
Overview
19
19
years of professional experience
1
1
Certification
Work History
PSYCHIATRIC NURSE
Los Angeles Metropolitan Detention Center (LAMDC)
01.2020
- Providing comprehensive psychiatric care to patients in a high-security detention center
- Conducting mental health assessments, developing care plans, and administering treatments
- Managing crisis situations and de-escalating potentially volatile incidents
- Implementing and monitoring medication regimens to address various mental health disorders
- Educating patients and their families on mental health conditions, treatment options, and coping strategies
- Collaborating with a multidisciplinary team to ensure the mental and emotional well-being of patients.
Telehealth Nurse
LADMC
01.2019
- Participated in quality improvement initiatives related to telehealth nursing practice, enhancing service delivery and patient experience.
- Provided emotional support to patients during difficult times, promoting trust between nurse and patient through compassionate virtual interactions.
- Assisted in the development of telehealth protocols and procedures, contributing to the overall success of the program.
- Prioritized patient safety through diligent monitoring of vital signs while discussing any concerning changes or trends with appropriate healthcare providers promptly.
- Utilized evidence-based practices when delivering telehealth nursing services, ensuring safe and effective care for all patients.
- Participated in ongoing professional development opportunities related to telehealth nursing practice, staying current on industry trends and best practices.
- Promoted continuity of care by maintaining accurate documentation and sharing relevant information with multidisciplinary team members.
- Maintained strict confidentiality standards while handling sensitive medical information in accordance with HIPAA regulations during remote consultations.
- Conducted remote patient education sessions on topics such as disease management, nutrition, and self-monitoring techniques for improved health outcomes.
- Delivered exceptional customer service that fostered lasting relationships with both patients and their families throughout their telehealth journey.
- Fostered a culture of open communication between patients, families, and healthcare providers by consistently providing clear explanations of care plans and addressing any questions or concerns.
- Demonstrated adaptability by quickly adjusting to new telehealth technologies and platforms for optimal performance in virtual care settings.
- Streamlined processes for medication management, ensuring accuracy and adherence to prescriptions while managing refills remotely.
- Utilized critical thinking skills when assessing patient needs, swiftly identifying potential concerns and implementing appropriate interventions remotely.
- Reduced hospital readmissions by closely monitoring patients'' health conditions and coordinating care with healthcare providers.
- Enhanced patient satisfaction by providing comprehensive telehealth nursing services in a timely and efficient manner.
- Monitored compliance and evaluated effectiveness of home treatment instructions.
- Verified, updated and communicated patient history prior to clinic appointments and procedures with providers.
- Assisted in management of patient utilization of health care system and provided patient education relative to health care needs, use of community resources and responsibilities of membership in managed care.
- Advised patients on pre- and post-operative instructions, medication administration and symptoms indicating emergency care.
- Delivered orientation and training of less experienced clinic staff in specific clinic operations and procedures.
- Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues and administering or dispensing medication and injections.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Improved patient outcomes with thorough assessment, identification of potential issues, and prompt intervention via telehealth consultations.
- Acted as a liaison between patients and other healthcare providers, facilitating seamless communication and coordination of care efforts.
- Collaborated with interdisciplinary team members to ensure seamless care transitions and coordination of services for patients receiving telehealth support.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
REGISTERED NURSE
Keck Hospital of USC
06.2015 - 11.2021
- Assisted with the management of a wide range of medical conditions, including post-surgical care and trauma cases
- Administered medications, monitored vital signs, and maintained accurate patient records
- Participated in code blue and rapid response teams, demonstrating quick thinking and adaptability in emergencies
- Collaborated with interdisciplinary teams to ensure high-quality patient care
- Participated in continuing education and training to stay up-to-date with medical advancements and best practices.
REGISTERED NURSE
Baptist Memorial Hospital-Memphis
05.2003 - 05.2014
- Collaborated with physicians and specialists to develop and implement comprehensive care plans
- Assessed patients' conditions, recognized deterioration, and initiated appropriate interventions
- Ensured compliance with hospital policies and procedures while maintaining a patient-centered approach.
Education
BSN - Nursing
Mississippi University for Women
Columbus Ms 05.2003
Skills
- Therapeutic Care Plans
- Compassionate Caregiving
- Restraint Techniques
- Team Collaboration
- HIPAA Compliance
- Active Listening
- Suicide Risk Assessment
- Dementia Care
- Patient Relationships
- Substance Abuse Knowledge
- Medication Education
- Clinical Documentation
- Health Management
- Professional boundaries
- Self-awareness
- Patient Monitoring
- Patient Observation
- Positive Reinforcement
- Taking and Recording Vital Signs
- Mental health counseling
- Appointment Scheduling
- Medication Management
- Suicide Prevention
- Medication Administration
- De-Escalation Techniques
- Mental Health Assessment
- Progress Evaluation
- Group Activity Coordination
- Mental Disability Management
- Crisis Management
- Emotional Resilience
- Therapeutic Intervention
- Care Plan Evaluation
- Emergency Response
- Discharge Planning
Certification
- Acls
- Bls
- Pals
- Tncc
Timeline
PSYCHIATRIC NURSE
Los Angeles Metropolitan Detention Center (LAMDC)
01.2020
Telehealth Nurse
LADMC
01.2019
REGISTERED NURSE
Keck Hospital of USC
06.2015 - 11.2021
REGISTERED NURSE
Baptist Memorial Hospital-Memphis
05.2003 - 05.2014
BSN - Nursing
Mississippi University for Women
- Acls
- Bls
- Pals
- Tncc
Similar Profiles
Maqensie ArnoldMaqensie Arnold
Camp Counselor at YMCA Metropolitan Los AngelesCamp Counselor at YMCA Metropolitan Los Angeles
Taylor FilippiTaylor Filippi
Administrative Analyst at Los Angeles Metropolitan Transportation AuthorityAdministrative Analyst at Los Angeles Metropolitan Transportation Authority
Aaron BeckettAaron Beckett
Rail Transportation Operations Supervisor at Los Angeles Metropolitan Transportation AuthorityRail Transportation Operations Supervisor at Los Angeles Metropolitan Transportation Authority