Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
6
6
years of professional experience
Work History
Certified All Star Learning Ambassador
Amazon
11.2018 - Current
Delivered onboard training to new Operations and Area Managers, ensuring all new hires were informed and coached on all aspects of the stow, receive and dock processes in a safe manner
Trains new hires and cross trained current Associates in Inbound Stow, Receive Each, Receive Prep, Preditor, Predicant, Decant and Customer Returns while maintaining safety protocols
Performed Stow Coaching and Audits to guide Associates in following Standard Work
Traveled on the Away Team to different sites to conduct training and support with the launching of new buildings (Atlanta ATL2, Tennessee MQY1, Tampa TPA4, Cocoa MLB1)
Medical Billing Externship
Zenith Injury Relief and Wellness Center
09.2021 - 12.2021
Handled Insurance Verification process to deliver top quality patient support
Created daily Medical Billing Reports for 4 branches to keep key stakeholders updated on funds collected
Processed write-offs, organized payments for patients
Completed Availity portal training in Eligibility and Benefit inquiry, Attachment Processes, Front Office Success and New Administrators
Education
Associate of Arts -
Broward College
Pembroke Pines, Florida
01.2026
General Education -
Sheridan Technical College
08.2023
120 hours Accredited Teaching English -
World TESOL Academy
06.2023
Medical Billing and Coding -
Auburn University
11.2020
Skills
Attention to detail
Adaptability
Time Management
Communication
Problem Solving
Teamwork
Timeline
Medical Billing Externship
Zenith Injury Relief and Wellness Center
09.2021 - 12.2021
Certified All Star Learning Ambassador
Amazon
11.2018 - Current
General Education -
Sheridan Technical College
120 hours Accredited Teaching English -
World TESOL Academy
Medical Billing and Coding -
Auburn University
Associate of Arts -
Broward College
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