Summary
Overview
Work History
Education
Skills
Timeline
Generic

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Summary

Dedicated professional with over 10 years of Pharmaceutical experience, history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

17
17
years of professional experience

Work History

Clinical Resource Coordinator

Rush University Medical Center, Specialty Pharmacy
Chicago, IL
04.2019 - Current
  • Serves as the Clinical Resource Coordinator for Epilepsy Clinic between patients, families, physicians, and clinical staff.
  • Assist Social Workers in researching and referring patients to Health care resources
  • Responsible for assisting the Clinical Pharmacy Specialists and Assoc Director - Specialty Pharmacy in assuring the smooth day-to-day operations of the pharmacy
  • Verifies insurance benefits for both prescription benefit plans and major medical coverage
  • Obtains medication prior authorizations from insurance companies as required
  • Understands Patient Assistance Programs available in the marketplace for commonly dispensed specialty medications and assists patients in qualifying for these programs


Inpatient Pharmacy Technician II - Certified

Rush University Medical Center
Chicago, IL
10.2017 - 04.2019
  • Specializes in IV sterile admixtures and no-admixtures, included nutrition, antibiotics, hydrationnarcotic analgesics, using aseptic technique and USP 797 and USP 800
  • Responsible for the preparation of non-sterile compounding and packaging: draw up oral syringes,compound oral suspensions
  • Responsibility for preparing narcotic drug stock orders, ensuring absolute accuracy and precision for distribution to nursing units according to written orders
  • Maintaining exact perpetual inventory of all narcotic and controlled drugs in the vault
  • Keeping exact and detailed records of distribution of narcotic drugs
  • Reconciles narcotic order forms with delivery record
  • Work with supervisors to destroy in a timely fashion, according to Federal and state laws and regulations, expired and/or otherwise unusable narcotic and controlled drugs.
  • Recognizes and identifies various classifications of medications, medication names, dosage forms and routes of administration
  • Utilize technology in the pharmacy (i.e.: Carousels, Dose Edge, EPIC, RX Works, RxVerify) as needed for assigned duties
  • Specializes in Storeroom Operations including issuing of supplies, distribution, receiving, maintaining inventories, and overseeing daily activities
  • Responsible for inventory, storage, and supply maintenance of assigned areas
  • Follows pharmacy workflow for first doses, pyxis refills, cart fill, batches, medication returns, and medication disposal
  • Troubleshoot pyxis equipment (i.e.: failed drawers, inventory, outdated)
  • Coach/train other technicians and pharmacy students
  • Triage customer service requests using Epic Software for medication orders by department,urgency, and information/response.

Certified Pharmacy Technician II - Physician Contact Front

CVS Health
Mount Prospect, IL
10.2016 - 10.2017
  • Accurately and efficiently, reading, interpreting, and entering 200-500 prescriptions into system
  • Make outbound calls and fax physicians for prescription clarification, substitutions, and formularychanges and enter incomplete prescription information once clarification has been obtained
  • Support development and maximize workflow, perform other pharmacy functions as required.

Patient Care Coordinator

Pharmacy, Citizens Rx
Oak Park, IL
11.2013 - 01.2017
  • Prepare and process medical insurance claim forms and records
  • Support assigned region by investigating, reviewing, and analyzing claims data by applying knowledge of pharmacy policy to ensure claims have processed appropriately based on benefit design and preferred drug list
  • Corresponds with patients, caregivers, external/internal stakeholders, and team members with a clear, caring, patient, and considerate voice
  • Provides explanations and interpretations within area of expertise Accurately submits benefit coding requests to update pharmacy point of sale claims processing− Review testing of benefit coding requests Assist clinic staff and Pharmacy with Prior Authorizations and Patient Assistance programs
  • Work closely with clinic staff (nurses, case workers, doctors, etc.) to provide customer care
  • Obtains necessary clinical documentation from the requesting provider to use in the pre-certification process− Contact pre-certification company and effectively communicates clinical information in order to obtain authorization and/or certification for requested services


Sr Administrative Assistant, Real Estate and Ops

Allianz Global Corporate & Specialty
Chicago, Illinois
10.2008 - 08.2016

• Administrative Support for over 15 locations (500 employees)

• Exercising independent judgment relieves the manager of routine actions not requiring their immediate attention.

• Prepares a variety of material such as interoffice communications, correspondence, requisitions, forms, statistics, curriculum projects, instructional materials, specifications, and reports of a routine or special nature.

• Effectively uses word-processing, database, and spreadsheet software application programs in the course of assigned duties.

• Maintains records of expenditures, maintaining and monitoring budget accounts, records, and cumulative balances for designated budget categories.

• Arranges and schedules a variety of meetings; notifying participants, confirming dates and times, reserving meeting sites, and preparing materials needed at the meetings

• Attends and participates in meetings; may take, transcribe, and distribute as directed

• Orders materials, supplies and equipment upon approval; maintains records of purchase orders; invoices and expenses to date, and inventories and logs same as they arrive.

• Prepares reports from data compiled and records kept as it relates to the assigned work unit or program.

• May receive and process information of a confidential nature; ensures such information is maintained in strict confidentiality

• Receives, reviews, and verifies documents, records and forms for accuracy, completeness, and conformance to applicable rules, regulations, policies, and procedures.

• Coordinates assigned office functions and details with other departments/units as necessary.

information for specialized programs within assigned unit.

• Assists other support staff with assigned functions as needed; may oversee and direct the work of temporary support staff or student assistants.

• Operates standard office equipment.

• Distribute Ergonomic Equipment to employees after ergonomic assessments have been completed, and maintain inventory of equipment.

• Order and fit employees with ergonomic task chairs and other ergonomic equipment i.e. footrests, keyboard trays, to fit their comfort, medical and functional work needs.

• Administered company safety compliance and training programs

Education

Loyola University of Chicago
Chicago, IL

Southern New Hampshire University

Pharmacy Technician Certification Board, CPhT Certification - undefined

Illinois Department of Professional Regulation, Licensed Pharmacy Technician - undefined

Life And Health Insurance

Dohrn Insurance Training Inc
Chicago, IL
08.2022

Skills

  • Attention to Detail
  • Medical Terminology
  • Meeting Planning
  • Microsoft Office
  • Organizational Skills
  • OSHA Compliance
  • Pharmaceutical Calculations
  • Pharmaceutical Terminology
  • Prescription Processing
  • Customer Relations
  • Drug Classifications & Safety
  • HIPPA Compliance
  • Insurance Eligibility Verifications
  • Inventory Management
  • Report Writing
  • Results-Oriented
  • Schedule Management
  • Self-Directed
  • Time Management
  • Customer Service
  • Type 60 WPM

Timeline

Clinical Resource Coordinator

Rush University Medical Center, Specialty Pharmacy
04.2019 - Current

Inpatient Pharmacy Technician II - Certified

Rush University Medical Center
10.2017 - 04.2019

Certified Pharmacy Technician II - Physician Contact Front

CVS Health
10.2016 - 10.2017

Patient Care Coordinator

Pharmacy, Citizens Rx
11.2013 - 01.2017

Sr Administrative Assistant, Real Estate and Ops

Allianz Global Corporate & Specialty
10.2008 - 08.2016

Loyola University of Chicago

Southern New Hampshire University

Pharmacy Technician Certification Board, CPhT Certification - undefined

Illinois Department of Professional Regulation, Licensed Pharmacy Technician - undefined

Life And Health Insurance

Dohrn Insurance Training Inc
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