Poshika Nandagopal
Herndon,VA
Summary
Delivery-focused Program and Project Manager with extensive experience leading cross-functional teams across application development, platform initiatives, and operational change. Proven track record of managing complex initiatives in fast-paced environments, balancing competing priorities, shifting scope, and continuous work intake, while maintaining delivery discipline. Strong in execution governance, financial tracking, SDLC controls, and risk management, with hands-on experience supporting Agile and hybrid delivery models. Known for clear stakeholder communication, practical decision-making, and consistent delivery of measurable outcomes, while protecting system stability and operational readiness.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Manager - Technology Delivery
Zee Tech Partners
Sterling, VA
09.2024 - Current
- Owned end-to-end delivery of enterprise initiatives across application development, infrastructure, and security, driving prioritization decisions aligned with business outcomes.
- Made scope, cost, and timeline trade-offs across competing initiatives, balancing delivery urgency with platform stability, and operational risk.
- Translated business strategy into execution roadmaps, sequencing work based on value, dependencies, and organizational capacity.
- Managed multi-project portfolios with shared resources, resolving dependencies and conflicts to protect delivery commitments.
- Owned portfolio planning and sequencing, aligning initiatives to business value, funding constraints, and operational priorities.
- Took full accountability for project financials, including labor forecasting, vendor spending, licensing, and hardware investments.
- Led cross-functional teams of engineers, analysts, QA, contractors, and vendors, delivering multiple initiatives in parallel.
- Managed direct reports with ownership of performance management, goal setting, feedback, and development planning.
- Led application development teams through full SDLC execution, using Agile and hybrid delivery models as appropriate.
- Used JIRA to manage backlogs and execution, tracking dependencies, risks, and delivery progress.
- Leveraged Confluence to maintain governance documentation, decision logs, standards, and delivery artifacts.
- Partnered with business stakeholders to align delivery priorities, ensuring solutions supported operational objectives.
- Collaborated with IT and engineering leaders, delivering secure, reliable, and scalable services.
- Acted as the primary liaison between business, technology, security, and external vendors, ensuring alignment.
- Embedded security-by-design principles into planning and execution, ensuring security was part of every decision.
- Partnered with security teams to align delivery with enterprise security policies and controls.
- Ensured solutions met regulatory, audit, and compliance requirements, without compromising delivery timelines.
Senior Business Analyst
First Meridian
Chennai, India
08.2019 - 03.2022
- Collaborated with Product Managers and Executive Sponsors to document the Project Scope Document (PSD) using MS Word and Confluence, clearly defining objectives, in-scope/out-of-scope items, assumptions, and constraints.
- Conducted stakeholder analysis using RACI matrices and stakeholder maps in Excel and PowerPoint, and managed ongoing communication via Outlook, Teams, and Confluence throughout the project lifecycle.
- Gathered business requirements through stakeholder interviews, workshops, document analysis, use cases, and AS-IS process analysis, using Miro, MS Teams, Zoom, Visio, and Lucidchart.
- Translated business needs into functional requirements, user stories, and acceptance criteria using JIRA, Azure DevOps, and Confluence, ensuring alignment with business and product goals.
- Created comprehensive BRDs, FRDs, and use case documents in MS Word and Confluence, and developed process flows, swimlane diagrams, and data flow diagrams using Visio and Lucidchart, to support solution design.
- Supported Agile backlog grooming and sprint planning by refining epics and stories in JIRA/Azure DevOps, participating in ceremonies via MS Teams, and maintaining documentation in Confluence.
- Led verification, validation, GAP analysis, and change request management using requirements traceability matrices (RTM) in Excel, change logs in JIRA, and approval workflows in SharePoint.
- Managed requirements traceability across business, functional, and technical requirements using Excel RTMs, JIRA issue linking, and SharePoint repositories to maintain a single source of truth.
- Analyzed AS-IS and TO-BE business processes to identify improvement opportunities and streamline operations using Visio, Lean value stream maps, and SIPOC diagrams.
- Collaborated with cross-functional teams (IT, QA, Product, and Vendors) to gather and validate requirements for new initiatives using JIRA, Confluence, and MS Teams.
- Designed and maintained requirements and process documentation in Confluence and SharePoint, ensuring version control and audit readiness.
- Facilitated requirements and validation workshops using Miro, Zoom, MS Teams, and documented outcomes and action items in Confluence.
- Implemented project and requirement tracking mechanisms using JIRA dashboards, Excel trackers, and SharePoint lists to monitor progress and ensure alignment with business goals.
Scrum Master
RR Donnelley
Chennai, India
01.2017 - 08.2019
- Facilitated Agile ceremonies (daily stand-ups, sprint planning, reviews, and retrospectives) to align distributed teams and maintain a consistent sprint cadence using JIRA and Confluence.
- Collaborated with Product Owners and business stakeholders to groom and prioritize the product backlog, using JIRA for story creation, refinement, and sprint tracking.
- Coached cross-functional teams on Agile principles, fostering a collaborative environment, and improving team self-organization and delivery velocity.
- Utilized MS Project and Excel-based burndown charts to track sprint progress, team capacity, and milestone achievements for leadership reporting.
- Acted as a servant leader to remove blockers and impediments, coordinating with support teams and leadership to maintain delivery flow.
- Supported the implementation of Agile best practices across teams transitioning from traditional Waterfall methods, driving Agile maturity and mindset shifts.
- Maintained and shared project documentation, retrospective notes, sprint reports, and release plans via SharePoint for cross-team visibility and traceability.
- Conducted release planning sessions and tracked feature readiness across sprints to support coordinated deployments in fast-paced production environments.
- Managed dependencies and risks across multiple Scrum teams by facilitating cross-team syncs, program-level stand-ups, and stakeholder check-ins.
- Created custom JIRA dashboards and sprint health reports to provide transparent project status updates to PMO, business sponsors, and IT leadership.
- Defined and reinforced the team’s Definition of Done (DoD) and Definition of Ready (DoR) to standardize quality and backlog readiness.
- Used Confluence and SharePoint to manage retrospectives, decision logs, action items, and knowledge transfer artifacts.
- Supported integration and automation efforts by aligning Agile development cycles with DevOps practices and CI/CD pipelines.
Business Analyst
Royal Bank of Scotland, RBS
Chennai, India
03.2014 - 01.2017
- Collaborated with stakeholders to gather and document project specifications.
- Developed reports with data visualization tools to enhance decision-making processes.
- Facilitated workshops aligning business strategies with operational goals.
- Conducted market research to inform product development and enhancements.
- Assisted in documenting detailed business requirements for retail and corporate lending system enhancements.
- Supported senior Business Analysts in stakeholder interviews to identify pain points and capture improvement opportunities.
- Created process flow diagrams and business process maps using Visio for system implementations.
- Coordinated with QA team to develop comprehensive test cases, ensuring thorough coverage during User Acceptance Testing (UAT).
Education
Master of Science - Information Technology
Washington University of Science And Technology
Alexandria, VA09-2024
MBA - Human Resources Management
Bharathiar University
India03-2017
Skills
- Product management and business analysis
- Agile methodologies and scrum mastery
- Stakeholder engagement and cross-functional collaboration
- Data visualization and market research
- Product backlog management and feature prioritization
- User story creation and sprint planning
- Release planning
- Team leadership
- Conflict resolution
- Cross-functional collaboration
- Stakeholder engagement
- Risk management
Certification
Scrum Team Member Certified
Timeline
Manager - Technology Delivery
Zee Tech Partners
09.2024 - Current
Senior Business Analyst
First Meridian
08.2019 - 03.2022
Scrum Master
RR Donnelley
01.2017 - 08.2019
Business Analyst
Royal Bank of Scotland, RBS
03.2014 - 01.2017
Master of Science - Information Technology
Washington University of Science And Technology
MBA - Human Resources Management
Bharathiar University