Rawi Girma
Lawrenceville
Summary
Expertise in customer relations and problem solving.
Excellent communication, interpersonal and organizational skills Proficient in MS Office and other key software programs Adept at providing outstanding customer service and building relationships with clients.
Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs.
Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Office Assistant
GSU Federal Work Study
01.2024 - 04.2024
- Handled Scheduling and office orders
- Filed paperwork for associates
- Designated individuals to offices
- Attended meetings for future important events
- Displayed a professional attitude and work ethic
Bakery/Produce Stock Clerk
Publix
03.2023 - 10.2023
- Filled orders for customers in a fast and friendly manner
- Stocked baked goods, including breads, rolls, cakes, pastries, and other items
- Rotated and restocked items to ensure freshness
- Maintained cleanliness of work area
- Received deliveries of baked goods and checked for quality
- Operated cash register and handled cash transactions
- Answered customer inquiries and provided advice on product selection
- Prepared items for display, including decorating cakes and pastries
- Followed food safety and sanitation guidelines
Barista
Panera Bread
05.2022 - 09.2022
- Served customers with outstanding hospitality and exceptional customer service
- Prepared drinks according to customer specifications and company standards
- Followed all safety and health guidelines set by the company and local health department
- Accurately managed cash register and POS systems
- Maintained cleanliness of work area and equipment
- Assisted in inventory management and restocking of supplies
- Developed a strong working knowledge of menu items and recipes
- Consistently provided friendly and courteous service to customers
Education
Biology - Pre-Med in Cell Concentration
Georgia State University
Atlanta, GA03.2025
Skills
- BSL and CPR
- Communication
- Team Building
- Customer Service
- Scheduling and calendar management
- Presentation creation
- Check-in management
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 8 staff members.
Certification
- BSL Life, 08/01/23
- American Heart Cross, https://www.redcross.org/take-a-class/digital-certificate
Certification Description
Basic Life Support (BLS) typically pertains to the care offered by first-responders, healthcare providers, and public safety professionals to individuals facing cardiac arrest, respiratory distress, or an obstructed airway.
Languages
English
Native or Bilingual
Spanish
Elementary
French
Elementary
Timeline
Front Office Assistant
GSU Federal Work Study
01.2024 - 04.2024
Bakery/Produce Stock Clerk
Publix
03.2023 - 10.2023
Barista
Panera Bread
05.2022 - 09.2022
Biology - Pre-Med in Cell Concentration
Georgia State University
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