Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Chris Pouridas

MIAMI,FL

Summary

Personable and dedicated Business Professional with extensive experience in the Customer Service, Sales and Hospitality industry. Solid team player with an upbeat, positive attitude and proven skill in establishing rapport with people and clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Airbnb Host

Pouridas Hospitality Group LLC
MIAMI, FL
01.2023 - Current
  • Greeted guests upon arrival and provided information about the property and local area.
  • Organized and maintained a clean, safe, and inviting environment for guests.
  • Responded to guest inquiries in a timely manner by phone, email, or text.
  • Created detailed listings on Airbnb with photos and accurate descriptions of the property amenities.
  • Checked-in guests using online software systems such as Guesty or Hostfully.
  • Generated reports to track occupancy rates, revenue, expenses, and other metrics related to hosting.
  • Developed strategies to maximize profits from short-term rentals.
  • Negotiated favorable terms with vendors for services such as cleaning and maintenance.
  • Implemented policies that promoted positive experiences for both owners and guests.
  • Performed regular inspections of properties prior to guest arrivals to ensure safety standards were met.
  • Resolved customer service issues quickly and professionally when they arose.
  • Analyzed data from analytics tools like AirDNA in order to improve performance.

Solar Energy Consultant

Freedom Solar Power
Houston, TX
01.2023 - 06.2023
  • Developed and implemented solar energy solutions for residential and commercial customers to earn their business.
  • Conducted detailed site assessments to determine the best solar system configuration for each customer to ensure accurate energy production.
  • Performed cost analysis of various solar energy systems and components to make sure the client was receiving the best value.
  • Conducted business development activities such as cold calling potential customers and arranging meetings with prospects to keep my pipeline full.
  • Drafted contracts between companies, individuals involved in the purchase, and the installation of the solar equipment and made certain that all parties were clear and happy before moving forward.

Sales Manager

American Storm Protection
MIAMI, FL
01.2006 - 12.2022
  • Established healthy relationships with key clients, while maintaining existing customer base.
  • Monitored industry trends and competitor activities to stay ahead of the competition resulting in thousands of closed deals for the company.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Organized trade shows and other events as a means of increasing visibility in the marketplace.
  • Developed pricing strategies that would maximize the companies profits while still remaining competitive in the market.
  • Implemented process changes designed to streamline workflow within the department.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.

Insurance Specialist

University of Miami Miller School of Medicine
Miami, Florida
01.2004 - 08.2008
  • Developed and implemented multiple strategies for reducing risk exposures and maximizing profitability for the company.
  • Negotiated terms of agreements with insurance companies regarding coverage options and premiums for the UM Student Athletes.
  • Analyzed financial statements to determine appropriate levels of coverage for clients and to ensure full payment on claims.
  • Advised management on ways to reduce costs while maintaining quality service standards.
  • Facilitated dispute resolution between customers and insurance providers when necessary.

Education

Some College (No Degree) - Business Administration And Management

Miami Dade College
Miami, FL

Sales

Sandler Sales Training
Miami, FL

Skills

  • Property Management
  • Strong Organization
  • Effective Problem Solving
  • Teamwork and Leadership
  • Customer Service
  • Training and Mentoring
  • Team Building
  • Excellent Communication
  • Sales
  • CRM Software
  • Time Management
  • Attention to Detail
  • Relationship Building
  • Reliability
  • Analytical Thinking
  • Continuous Improvement
  • Microsoft Office Proficiency
  • Problem-Solving Aptitude
  • Computer Skills
  • Adaptability and Flexibility
  • Active Listening

Affiliations

  • Meditation
  • Reading
  • Exercise

Accomplishments

  • Received award annually for achieving $1 Million + in Sales
  • Received award annually for having the highest profit margins company wide
  • Earned a leadership role in every business or industry that I have been a part of

Certification

  • Real Estate License (Florida)
  • Salesforce CRM Certified
  • Job Nimbus CRM Certified
  • HubSpot CRM Certified

Languages

English
First Language
Spanish
Intermediate (B1)
B1

References

References available upon request.

Timeline

Airbnb Host

Pouridas Hospitality Group LLC
01.2023 - Current

Solar Energy Consultant

Freedom Solar Power
01.2023 - 06.2023

Sales Manager

American Storm Protection
01.2006 - 12.2022

Insurance Specialist

University of Miami Miller School of Medicine
01.2004 - 08.2008

Some College (No Degree) - Business Administration And Management

Miami Dade College

Sales

Sandler Sales Training

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Chris Pouridas