Pournima Sagar Nilakh-Jadhav

-Manage and deepen relationships with assigned bank branches and their sales teams to ensure the AMC’s products are "top-of-mind".

-Establish and execute monthly and quarterly sales plans to achieve gross and net mobilization targets across equity, debt, and hybrid schemes.

-Monitor competitor activity and incentive strategies to devise counter-strategies that enhance the AMC's market share within the assigned bank channel.

-Act as the primary point of contact for resolving service-related issues, operational queries, and technical discrepancies for the bank and its investors.

-Drive a consistent focus on increasing Systematic Investment Plan (SIP) registrations to ensure sustainable long-term AUM (Assets Under Management) growth.

-Lead the marketing and sales efforts for New Fund Offers (NFOs) by organizing branch-level activation programs.

-Conduct regular product training sessions and market outlook briefings for bank staff to equip them with the knowledge to pitch mutual funds effectively.

-Provide bank partners with updated marketing materials, fact sheets, brochures, and customized performance reports.

• Contact unique set of distributors each day & do relationship building. In the process of the conversation address queries/request/complaints and provide 100% resolution too.
• Promoting of digital Banking Platforms-while having conversation with the distributors educate/encourage to the use the various Digital medium/platforms that are available for mutual Fund transaction/needs.
• Timely intimation of rejections and expiry of SIPs/Purchase/Redemption to IFA and WINBACK Transaction.
• Queries around Folio valuation/FATCA/UBO/NACH Dividend etc.
• Generate and dispatch/email account statement/capital gain or loss SOA/exit load etc. to investor/distributor/bank/ND.
• Manage issues around NAV allotment/purchase posting or un-posting/reconciliation of fund/Unit allotment related queries-structure, payout and claw back.
• Extend post empanelment engagement support and resolve alse related queries like issue around Privileged club for distributor.
• Escalations of customers complaints related to SIP-CSIP,NACH,KYC,Brokerage etc to CAMS office And provide suitable solutions to Distributors.
• Preparation of Monthly MIS to Evaluate Business was done in region, the same has circulate to regional head.

• Preparing Daily Cash Flow and informing the same to Investment Operation Team and Fund Managers.
• Uploading various reports in Trillium Cash.
• Identifying, checking, verifying and timely utilization of all scheme-wise collection in various bank account promptly.
• Responsible for timely redemption authorization so that all investors get their redemption payout on time, funding respective bank scheme accounts, movement of fund from various collection accounts to operating account and transferring funds to scheme-wise custody account on a timely basis.
• Monitoring of fund inflow in various banks for Liquid / Debt transaction and reporting the same to Fund Managers.
• Verifying all purchase transaction and matching the credit received in various bank, ensuring all transaction are reported in Trillium Cash by all branches.
• Preparing bank instruction and uploading bank and ensuring timely authorization of collection also ensuring all transactions are processed by the bank before the RTGS / NEFT cut off time.
• Co-ordination with Sales team, Branches, Customer Operations team in Chennai, Vendor(CAMS), banks for resolution of queries relating to collection and redemption.
• Preparing All scheme cash flow consisting of Redemption Control Sheet (RCS), Switch Transfer, exception entries to Citibank N.A - custodian.
• Interacting with bankers with regard to the daily bank transactions.
• Preparing estimated funding MIS on a daily basis and informing fund managers and CAMS for arranging funds for next day redemption payout.
• Monitoring Bank Reconciliation for Dividend & Redemption.
• Follow-up for un-cleared purchase & excess Credit with Vendor(CAMS).

• Daily downloading all supporting files require for various client's recon.
• Preparing holding reconciliation with Client's book position, daily trades and Custodian reports.
• Preparing Expense Reconciliation for various clients as per their requirement.
• Maintaining daily, Monthly MIS for various reconciliation.
• Coordinating with Client & resolving various investor related queries.

• Preparing daily working files with supporting files i.e NAV report, AUM, Holding reports, etc.
• Preparing daily limit monitoring report as per SEBI regulation for Mutual Fund Investment and sending same to mutual fund's compliance team.
• Checking debt deals limit monitoring for debt segment i.e CD /CP /Debentures /Bonds etc.
• Checking of IPO /Primary issues /corporate actions trades limits for Equity/debt segment.
• Client Handle: L&T Mutual Fund as a Concurrent Auditor