Results-driven Senior Sales Manager with a proven track record of consistently achieving and surpassing goals, driving revenue growth, and crafting effective customer retention strategies. Proficient in coaching, team development, and leadership, actively seeking opportunities to propel sales growth and lead high-performing teams to success.
Throughout my tenure at CoStar Group since August 2015, I've played a pivotal role in the residential and commercial real estate divisions. Commencing as an Account Executive, I cultivated strong client relationships, resulting in recognition through the prestigious Presidents Club award in my inaugural year.
Transitioning to the Senior Sales Manager role at Homes.com, a CoStar Group division, in May 2017, I led a high-performing team. My leadership included talent acquisition, comprehensive training, and insightful coaching, consistently driving team members to surpass monthly sales targets while delivering top-tier customer service.
As of January 2023, I've assumed responsibilities within the LoopNet Division, expanding my influence within CoStar Group. In this capacity, I remain dedicated to guiding my team to excel, consistently exceed sales quotas, and attain personal and professional milestones through targeted coaching and guidance.
Throughout my journey at CoStar Group, my unwavering objective has been to provide exceptional customer service, achieve remarkable sales results, and seamlessly adapt to diverse sectors within the real estate industry. My unwavering dedication and expertise are evident in my consistent record of surpassing sales goals, embodying a steadfast commitment to excellence.
As a Regional Manager, I was responsible for providing sales training and techniques to representatives, consistently surpassing team quotas. My role entailed identifying sales prospects, pursuing opportunities, and forming valuable commercial connections with dealers within a specified region.
As a Key Account Executive, I successfully addressed critical business challenges and developed new and strengthened customer relationships. My approach was centered around a deep understanding of the customer's environment and aligning relevant Ricoh solutions with their mission-critical goals and objectives. This was achieved through building strong relationships with decision-makers and influencers.
As a customer-facing representative, I was responsible for warmly greeting customers upon their arrival at the dealership. I successfully showcased the dealership's vehicles and effectively communicated their unique features and warranty options to customers. Additionally, I expertly addressed customer inquiries regarding vehicles, financing options, and the purchase process.