Powell Hean
San Diego,CA
Summary
Thorough and systematic Merchandise Processor manages high volume of work in fast-paced setting. Proficient in adding tags, storing merchandise and picking new orders. Over 10 years of experience in retail and big-box environments.
Overview
7
7
years of professional experience
Work History
Merchandise Processor/ Fish Specialist
Coast Gems USA
San Diego, CA
02.2021 - Current
- Inspected incoming merchandise for quality and quantity accuracy.
- Packaged items and fish for shipping according to customer requirements.
- Checked, weighed and labeled fish for sale or packing.
- Packed fish in containers (boxes with styrofoam coolers).
- Ensured proper labeling and packaging of finished products and animals for shipment.
Retail Sales Associate
Coast Gem
San Diego
02.2023 - 08.2023
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Stocked shelves with merchandise according to company standards.
- Tracked inventory levels throughout the day and restocked items as needed.
Fish Specialist
Pet Zone
Kearny Mesa
01.2017 - 11.2022
- Developed and implemented specialized procedures for customer service operations.
- Researched and analyzed customer feedback to identify areas of improvement.
- Coordinated with other departments to ensure efficient workflow processes.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Crawford Senior High School
San Diego, CA06.2008
Skills
- Preparing deliveries
- Picking orders
- Shipping procedures
- Maintaining safety
- Stock replenishment
- Merchandise Inspection
- Order Processing
- Product Merchandising
- Store maintenance
- Customer Needs Assessment
- Interpersonal and written communication
- Retail Store Operations
Timeline
Retail Sales Associate
Coast Gem
02.2023 - 08.2023
Merchandise Processor/ Fish Specialist
Coast Gems USA
02.2021 - Current
Fish Specialist
Pet Zone
01.2017 - 11.2022
High School Diploma -
Crawford Senior High School
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