Powers Kristi

CP Rochester

Rochester, NY

08.2016 - Current

Coordinated with Residential Management to ensure documentation was completed on time and billable.
Created and maintained accurate training records of individuals' IPOP's, SAP's, and DDP2's.
Summarized data to identify trends in goals and preferences to personalize each plan.
Track progress on various goals for review.
Assisted with the preparation of presentations for Life Plan Meetings.
Developed strategies to improve operational procedures.
Provided technical support to staff members regarding the eVero system.
Conducted regular training sessions for staff members on programs or processes during NEO.
Maintained calendar of upcoming events, meetings, and deadlines.
Collaborated with staff to identify areas of improvement needed by the organization.
Facilitated communication between different departments and agencies in order to resolve issues quickly.
Coordinated with other supervisors, combining group efforts to achieve goals.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Implemented departmental policies and standards in conjunction with management to streamline internal processes.
Gathered OMIG required documentation for audit purposes.