Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Prabash Khadka

HVAC INSTALLER
Canal Winchester,OH

Summary

Successful at assessing and understanding problems and developing proactive, successful solutions to meet customer needs and maximize system performance. Positive, upbeat and committed to continuous professional development. Accomplished HVAC Technician with strong knowledge of and 1+ years experience in equipment installiation start-up and troubleshooting. Collaborates well with co-workers.

Overview

3
3

Years of Work Experince

Work History

HVAC Installer

Ohio Heating & Refrigeration
Columbus, OHIO
07.2024 - Current
  • Installed HVAC units according to manufacturer specifications and safety guidelines.
  • Assisted in troubleshooting and repairing heating and cooling systems on-site.
  • Collaborated with team members to ensure efficient installation processes.
  • Maintained tools and equipment for optimal performance during installations.
  • Conducted pre-installation assessments to determine project requirements and conditions.
  • Followed safety protocols while working in residential and commercial environments.
  • Provided exceptional customer service during installations and service calls.
  • Documented installation procedures and reported issues to senior technicians for review.
  • Utilized hand tools such as wrenches, screwdrivers, drills, saws, as well as power tools like pipe cutters and benders when performing tasks related to HVAC installations.
  • Performed installation of residential and commercial HVAC systems, including air conditioning units, furnaces, heat pumps, air handlers, and ductwork.
  • Installed condensate lines, gas piping, venting systems for water heating appliances, exhaust fans.
  • Cleaned up job site upon completion of work to ensure a safe environment for customers.
  • Assisted in the fabrication of sheet metal ducts for ventilation systems.
  • Unloaded and loaded truck supplies and equipment using proper hoisting techniques to avoid accidents and injuries.
  • Wired both line and low voltage to heating and cooling equipment.
  • Troubleshot HVAC system issues using appropriate tools and test equipment.
  • Pulled electrical wiring for new installations or repairs to existing HVAC systems.
  • Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.
  • Serviced units to residential and commercial heating and air conditioning customers.
  • Adhered strictly to all applicable codes when installing new HVAC systems.
  • Reported problems with company tools and vehicles to crew foreman for quick resolution.
  • Collaborated with contractor representatives, supervisors, co-workers and sub-contractors on job sites to streamline operations.

Shift Leader

Urban Air Trampoline and Adventure Park
Reynoldsburg, OH
03.2023 - 07.2024
  • Supervised daily operations in fast-paced adventure park environment.
  • Trained and mentored new team members on safety protocols.
  • Coordinated staff schedules to ensure adequate coverage during peak hours.
  • Managed guest experiences to maintain high levels of satisfaction.
  • Conducted regular safety checks on equipment and facilities.
  • Assisted in inventory management and supply ordering processes.
  • Implemented team meetings to enhance communication and teamwork.
  • Resolved guest concerns promptly to uphold customer service standards.
  • Assisted in training new employees on shift operations.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Checked orders for quality and completeness.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Delegated tasks to employees and monitored activities and task completion.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Upheld company standards and compliance requirements for operations.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
  • Adhered to all health code regulations while preparing food items for customers.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Managed daily workflow and scheduled staff for adequate coverage.
  • Confirmed accuracy of daily sales reports before submitting them to management for review.
  • Evaluated employee performance, delivering individualized feedback and praise.
  • Scheduled team members for shifts based on business needs and customer demand.
  • Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
  • Planned and managed resources to consistently meet production, quality, and cost goals.
  • Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
  • Analyzed sales data on a weekly basis in order to identify trends or opportunities for improvement.
  • Assessed reports and adjusted workflows to realign with targets.
  • Participated in store-wide marketing initiatives designed to increase customer traffic or boost sales revenue.
  • Reviewed time sheets for accuracy before submitting them for payroll processing.
  • Analyzed sales data to identify trends and areas for improvement.
  • Monitored employee performance and provided feedback for improvement.
  • Developed promotional strategies to attract more customers during slow periods.
  • Utilized POS systems efficiently for order processing and inventory management.
  • Fostered a team-oriented environment to increase morale and productivity.
  • Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
  • Scheduled staff shifts, considering peak times and individual availability.
  • Assisted in the development and implementation of new operational procedures.
  • Handled emergency situations with composure and in accordance with company guidelines.
  • Monitored and maintained equipment to ensure operational efficiency.
  • Resolved customer complaints promptly to maintain a high level of satisfaction.
  • Implemented strategies to increase sales and improve service quality.
  • Supervised team of XX during daily shifts, ensuring efficient operation and customer satisfaction.
  • Maintained positive working relationship with fellow staff and management.

Retail Sales Associate

Beck Oil Company
Canal Winchester, OH
07.2022 - 07.2024
  • Assisted customers with product selection and inquiries about services.
  • Maintained inventory levels and organized merchandise displays effectively.
  • Operated point-of-sale systems to process transactions accurately.
  • Supported promotional activities by setting up marketing materials in-store.
  • Collaborated with team members to ensure a clean and welcoming environment.
  • Handled customer complaints with professionalism and empathy to resolve issues.
  • Educated customers on fuel options and safety practices at the pump.
  • Participated in training new employees on store procedures and customer service standards.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Assisted customers with finding the right product for their needs.
  • Helped customers by answering questions and locating merchandise.
  • Greeted customers upon entering the store and provided assistance.
  • Handled customer complaints in a professional manner.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Demonstrated knowledge of store products and services.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Provided product information and answered customer questions.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Organized displays to attract customers and promote sales.
  • Used product knowledge to suggest items to match client needs.
  • Created price tags and merchandise signs for new items.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Offered suggestions for additional items that may be of interest to customers.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Calculated pricing, applied discounts, and collected payments to process transactions.
  • Promoted special offers and discounts to encourage additional purchases.
  • Kept informed about new products arriving at the store on a regular basis.
  • Assessed customer product needs and interests in order to best recommend suitable items.
  • Operated point-of-sale systems accurately to process payments from customers.
  • Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
  • Processed returned merchandise according to company policies.
  • Inspected purchased items for defects before handing them over to customers.
  • Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
  • Addressed customer questions and concerns regarding products and services.
  • Maintained thorough knowledge of store merchandise, current sales, and promotions.
  • Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
  • Conducted product demonstrations to highlight features and benefits, enhancing customer engagement.

Education

High School Diploma -

Canal Winchester Highschool
Canal Winchester, OH
05-2024

Skills

  • HVAC installation
  • Troubleshooting systems
  • Customer service
  • Team leadership
  • Safety compliance
  • Inventory management
  • Schedule coordination
  • Equipment maintenance
  • Staff training
  • Conflict resolution
  • Performance monitoring
  • Operational efficiency
  • Effective communication
  • Decision-making capacity
  • Problem solving
  • Operations monitoring
  • Quality control
  • Conflict management
  • Staff onboarding
  • Knowledge sharing
  • Daily reporting
  • Guest service
  • Regulatory compliance
  • Productivity monitoring
  • Staff supervision
  • Staff motivation
  • Crew coordination
  • Staff development
  • Sales proficiency
  • Resource allocation
  • Rules enforcement
  • Production leadership
  • Workplace safety
  • Team motivation
  • Scheduling expertise
  • Employee evaluation
  • Relationship management
  • Performance improvement
  • Operations management
  • Shift leadership
  • Customer service focus
  • Work delegation
  • Coaching and mentoring
  • Employee training
  • Equipment troubleshooting
  • Problem-solving
  • Shift paperwork completion
  • Operations support
  • Team supervision
  • Employee attendance monitoring
  • Staff education and training
  • Technical support
  • Complaint resolution
  • Daily briefing facilitation
  • Employee scheduling
  • Positive attitude
  • Employee recognition
  • Employee relations
  • Action planning
  • Goal setting and tracking
  • Role modeling
  • Shift checklists
  • Cash handling
  • Quality inspections
  • Strategic thinking
  • Staff performance reviews
  • Assigning work
  • Team-building activities
  • Diplomatic and fair
  • Verbal and written communication

Affiliations

  • hiking
  • sports
  • working out
  • reading
  • arts and crafts

Accomplishments

  • SCIENCE OLYMPIAD

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual
Spanish
Limited
Nepali
Native/ Bilingual

References

References available upon request.

Timeline

HVAC Installer

Ohio Heating & Refrigeration
07.2024 - Current

Shift Leader

Urban Air Trampoline and Adventure Park
03.2023 - 07.2024

Retail Sales Associate

Beck Oil Company
07.2022 - 07.2024

High School Diploma -

Canal Winchester Highschool

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Prabash KhadkaHVAC INSTALLER