Prabesh Karki
Data Analyst | CRM & Business Data Specialist
High Point,NC
Summary
Detail-oriented Data Analyst with 2+ years of hands-on experience in CRM systems, data cleaning, and reporting. Proficient in Zoho CRM, Excel, and SQL with a strong background in transforming raw data into actionable insights. Known for improving data accuracy, creating automated reports, and supporting decision-making in fast-paced environments.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Data Analyst Intern
Niro Pharmaceuticals Pvt. Ltd.
04.2021 - 08.2021
- Converted raw datasets into meaningful formats by performing extensive pre-processing activities such as normalization and transformation.
- Optimized SQL queries for faster processing times, increasing overall productivity within the team.
- Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
- Assisted management in making informed decisions by presenting clear and concise reports detailing analytical findings.
Data Analyst – CRM & Reporting
Biotek Solutions Inc.
04.2022 - 07.2024
- Led CRM data operations using Zoho CRM to maintain accurate customer, vendor, and lead records across multiple departments.
- Designed and automated monthly and quarterly sales and marketing performance dashboards using Excel and Google Sheets.
- Collaborated with sales and QA teams to clean, validate, and organize large data sets for internal reporting and compliance.
- Assisted in CRM migration from spreadsheets to Zoho CRM, reducing manual errors by 40%.
- Developed clear documentation and SOPs for CRM processes and provided training to new remote team members.
Education
High School Diploma -
New Horizon College
Butwal, Rupandehi, Nepal 05.2001 -
Bachelor of Science - Computer Information Systems
Pokhara University
Pokhara, Gandaki Province, Nepal 05.2001 -
Skills
Zoho CRM
Microsoft Excel (Pivot Tables, VLOOKUP, Formulas)
SQL (basic querying and optimization)
Data Cleaning & Validation
Data Visualization (Excel, Google Sheets)
CRM Administration
Standard Operating Procedures (SOP) Documentation
Remote Collaboration Tools (Zoom, Slack, Trello)
Attention to Detail
Problem-Solving
Time Management
Timeline
Data Analyst – CRM & Reporting
Biotek Solutions Inc.
04.2022 - 07.2024
Data Analyst Intern
Niro Pharmaceuticals Pvt. Ltd.
04.2021 - 08.2021
High School Diploma -
New Horizon College
05.2001 -
Bachelor of Science - Computer Information Systems
Pokhara University
05.2001 -