PRABH RANDHAWA
CALGARY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
10
10
years of professional experience
Work History
Learning Coordinator
AMAZON
Calgary, Alberta
03.2024 - Current
- Schedule trainers on Onboarding and regular daily tasks.
- Attend meetings deep dive and weekly bridge call.
- Track training record of AA's when their training expiring, plan to train them
- Support, mentor, and motivate others
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives.
- Administer methods for gathering and tracking training metrics
- Analyze and understand data to suggest improvements for training and operations
DRIVER TRAINER
AMAZON
Calgary, Canada
09.2020 - 02.2022
- Train new hire driver associates in class and on route for their day 1&2
- Assign Knet training and keep track of their knet's
- Keep track their daily productivity and on route situations
- Print badges and give access to the building
OFFICE ADMINISTRATIVE
Can-Tech Company
, Canada
05.2018 - 08.2019
- Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, resumes, and presentations
- Coordinating and managing appointments, meetings, and the conference room schedule in order to prevent duplicate bookings
- Performing bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking
- Maintaining general office files, including job files, vendor files, and other files related to the company's operations
- Purchasing office supplies, equipment, and furniture
- Overseeing the maintenance of office facilities, and equipment
TEAM LEAD
Jugo Juice
01.2018 - 05.2018
- Maximizing productivity by scheduling available staff members to the appropriate shift or project
- Resolving any employee conflicts quickly and efficiently
- Identifying any areas of concern that could impact the performance of team members
- Communicating any pertinent information regarding project timelines, goals, or objectives to team members
- Delegated daily tasks to team members to optimize group productivity
- Collaborated with management team to implement new work procedures or policies
- Fostered positive employee relationships through communication, training and development coaching
TEAM LEADER
Tim Hortons
12.2015 - 01.2017
- Ordering, Stocking and refilling products at Tim Horton's
- Maintains a solid knowledge of product and services available in unit
- Encourages an exciting and fun work environment while motivating team members to meet goals
- Reports to Manager and /or Assistant Manager on team member performance
- Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership
- Complies with and enforces all Tim Hortons operating standards
- Ensures all restaurant policies are followed during the shift (e.g., cash policies, meal and break policies, food safety policies)
- Completes all required shift documentation and follows principles of sanitation and safety in handling food and equipment
- Required to undertake cashier responsibilities by charging customer orders properly through the cash register and following proper cash handling techniques according to Company guidelines
- Represents Company in a courteous, efficient, and friendly manner in all customer and employee interactions
- Ability to interact with customers in order to assure customer satisfaction
- Plan staffing needs on daily and weekly basis
IELTS TRAINER
Webberz
, India
04.2015 - 09.2015
- Provide academic assistance to new and existing students who are struggling academically
- Provide individualized content and tutoring to assigned students
- Responsible for providing language test training
- Provided instruction on material evaluated in listening, speaking, reading and writing sections of IELTS General Training and Academic examinations
Education
Bachelor of Arts -
Guru Nanak dev University
INDBUSINESS ADMINISTRATION - Project Management and professional communication
ST. LAWRENCE COLLEGE
TORONTOSkills
- Decision-making
- Time management
- Problem-solving
- Conflict resolution
References
Reference upon request
Timeline
Learning Coordinator
AMAZON
03.2024 - Current
DRIVER TRAINER
AMAZON
09.2020 - 02.2022
OFFICE ADMINISTRATIVE
Can-Tech Company
05.2018 - 08.2019
TEAM LEAD
Jugo Juice
01.2018 - 05.2018
TEAM LEADER
Tim Hortons
12.2015 - 01.2017
IELTS TRAINER
Webberz
04.2015 - 09.2015
Bachelor of Arts -
Guru Nanak dev University
BUSINESS ADMINISTRATION - Project Management and professional communication
ST. LAWRENCE COLLEGE
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