Summary
Overview
Work History
Education
Skills
Timeline
Generic

Prabhakar Saroja Ponnuraj

Summary

A seasoned Information Technology professional with over 18 years of outstanding expertise in the IT field, including a decade of substantial experience Project Manager and Sr Data Analysis. Proficiently leading and overseeing the entire IT team while actively participating in all phases of the Software Development Life Cycle (SDLC), encompassing analysis, design, development, testing, implementation, and ongoing maintenance of web application software in complex Client/Server cloud environments with a strong focus on production support. Project manager of varying complexity and sizes. Operations management includes triaging, task assignment, and tracking. Team management assign tasks based on skill and knowledge areas and conduct daily stand-ups. Annual IT budgeting and forecasting. Develop short- and long-term IT strategy roadmaps. Data base administration of oracle, SQL Server. Data analysis and provide recommendations. Executive Reporting such has weekly, monthly, quarterly status reporting of operation metrics. Facilitating and leading cross-functional team meetings to resolve complex business problems. Vendor Management, review proposal, assessment, selection and Invoice approval Microsoft Active Directory and Office 365 Management. Training & support.

Overview

14
14
years of professional experience

Work History

IT Manager / Sr Data Analyst

Serra Medical Group
Sun Valley, CA
01.2010 - Current
  • I’m leading the IT team in various geo graphics for assign technical and non-technical tasks based on IT and business needs
  • I’m lading IT development team size of 8 for development and deployment claim system web application Estimate budget save per Yr100,000k
  • I was only one core technology lead Spearheaded the Eligibility Automation project, orchestrating the automation of eligibility processes to enhance efficiency and accuracy
  • Data accuracy 98.99% I Proficiently managed the UM (Utilization Management) department's referral process. Reduce the manual steps and partial automation streamlining operations and ensuring optimal patient care. Audit passed with distinction
  • I successfully deployed EMR, Practice Management system and seamlessly migrated 120+ users to both system and with proper permissions, access rights, and storage allocations to align with industry best practices and security standards
  • I designed and implemented new databases in SQL Server for all encrypt to decrypt files, flat files push in to database
  • And executed comprehensive reports using SQL, Tableau, and Power Query
  • Training and System Customization: I established user roles and responsibilities, conducted comprehensive system training for providers and medical staff, customized and enhanced e-templates, and optimized document mapping within the system to ensure seamless operation.
  • Developed and implemented IT policies and procedures to ensure compliance with industry standards.
  • Monitored, maintained, and ensured regular updates for a diverse range of servers, including over 14 VM servers
  • IVR Configuration: I proficiently configured and set up the phone system, including call routes and group setups, optimizing communication efficiency
  • I managed Microsoft Active Directory, Office 365, workstation environments, ensuring the smooth operation of these critical systems
  • I effectively updated and maintained the Serra website, ensuring its accuracy, relevance, and functionality
  • I implemented robust backup strategies using Datto backup systems, safeguarding data integrity and business continuity for all servers and workstations.
  • Worked closely with vendors to negotiate contracts and select appropriate products or services.

Education

Bachelor of Engineering in Information Technology -

Periyar university
01.2004

Skills

  • C, C, C#, ASPNet, Python
  • AWK shell scripting, Power shell
  • SQL, Tableau and Power BI, Power Query
  • Window Server 2019,2022, Linux Mint, HP-Unix102, HP-Hyper V, VM Ware
  • Adobe Photoshop247
  • IVR -Hi Patch-3000, Steam VOIP

Timeline

IT Manager / Sr Data Analyst

Serra Medical Group
01.2010 - Current

Bachelor of Engineering in Information Technology -

Periyar university
Prabhakar Saroja Ponnuraj