Summary
Overview
Work History
Education
Skills
State
Zip
City
Timeline
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Prabhjot Ghuman

Centreville,VA

Summary

Experienced business leader with demonstrated organized planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, and respectful of people from different backgrounds. Over 7 years of expertise in managing bookkeeping, scheduling, customer service, daily operation management and overall growth of employees/company.

Overview

7
7
years of professional experience

Work History

Co-Founder

We Have A Truck LLC
02.2017 - Current
  • Negotiated key initial contracts and established plans to formalize structure and support growth
  • Created highly successful marketing and branding strategies to spearhead entry into market (new pricing strategy implemented in 2020 which resulted in 50% profit while continuing to improve on-job efficiency)
  • Implemented robust policies and organizational structures to support successful expansion and drive continuous growth
  • Directed hiring and training of new department managers to drive organizational improvements including human resource manager, payroll specialist, contract consultant, and marketing manager while monitoring and guiding on bi weekly basis and also having monthly reports
  • Collaborated with company partners to advance company's mission and objectives and promote revenue, profitability and growth
  • Implemented clear and effective planning strategies to meet supply chain needs, meet demand and optimize distribution
  • Handled continuous projects, including tracking expenses, approving payments, making deadlines, and daily scheduling to maintain customer relations
  • Made changes to overall company scope and cost while implemented most effective price management processes to keep margins profitable
  • Started with 1 truck, 4 employees and now have 5 trucks, 4 trailers, 2 warehouses, and over 25 employees with multiple daily/weekly contracts in 7 years and over $2million in company revenue.

LEAD CASHIER

Nike Retail
07.2021 - Current
  • Store leader in link percentage and signups
  • One of the top performers in district which helped store become #1 in district in both categories during its first opening year, over achieving expectations and estimates set by district manager (May 2022-present)
  • Coached new hires in accordance to Nike guidelines and helped ensure all employees were aware on how to use register and mobile checkout device for purchases and returns, while also teaching various approaches on how to sign new customers up to become Nike Members
  • Greeted customers upon entry and helped with any questions or concerns while endorsing current promotions
  • Performed all checkout procedures diligently and quickly in professional manner
  • Diligently handled customer complaints and problems in order to come up with best possible solutions to effectively resolve said issue
  • In charge on weekly audit reports while also handling daily planning and procedures of new footwear products being brought in and out.
  • Developed strong rapport with colleagues across departments, fostering teamwork that led to smooth operations.

Education

Business Administration -

Northern Virginia Community College
01.2017

Skills

  • Employee development
  • Labor relations
  • Profit and loss analysis
  • Strategic planning
  • Hiring and staffing
  • Leadership
  • Scheduling
  • Project management
  • Supply Chain management
  • Risk/Cost management
  • Microsoft Office
  • Recordkeeping requirements

State

VA

Zip

20120

City

Centreville

Timeline

LEAD CASHIER

Nike Retail
07.2021 - Current

Co-Founder

We Have A Truck LLC
02.2017 - Current

Business Administration -

Northern Virginia Community College

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Prabhjot Ghuman