Dedicated and detail-oriented professional seeking to leverage my skills and commitment to excellence as a phlebotomist. Adept at learning new skills, working collaboratively, and providing exceptional patient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Amazon
Newark, CA
11.2017 - Current
Collaborated with team members to complete tasks efficiently and accurately.
Communicated effectively with team members on matters related to work assignments.
Trained new hires in different areas of the workplace.
Adhered to safety standards and regulations required in workplace.
Sales Associate/Account Executive
Horizon Payments
Vancouver, WA
11.2022 - 06.2024
Greeted customers and provided exceptional customer service.
Provided accurate information about products, prices and services.
Handled customer complaints in a professional manner.
Attended daily team meetings to review performance goals and objectives.
Developed trusting relationships with customers by making personal connections.
Engaged customers in friendly, professional dialogue to determine needs.
Basketball Staff
Silliman Activity and Family Aquatic Center
Newark, CA
08.2016 - 05.2017
Helped develop the skills of young players seeking to improve their skill level.
Trained new hires in the departments of coaching and scorekeeping.
Conducted close communication with parents to understand their child's specific needs and learning styles.
Cafe Worker
Silliman Activity and Family Aquatic Center
Newark, CA
08.2016 - 05.2017
Completed assigned tasks within designated time frames while adhering to quality standards set by management team.
Managed cash register operations efficiently and accurately.
Maintained accurate records of all sales transactions for daily reports.
Greeted customers upon arrival and provided assistance with menu selections.
Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
Education
Phlebotomy
CALRegional
Oakland, CA
12-2024
Bachelor of Arts - Communications/Advertising
San Jose State University
San Jose, CA
05-2022
Associate of Arts - Communications
Ohlone College
Fremont, CA
05-2020
Skills
Venipuncture blood draws
Specimen handling
Patient interaction
Compassion and care through customer service
Confidentiality with patient information
Ability to work in a team environment
Communication skills
Certification
California Certified Phlebotomy Technician
Timeline
Sales Associate/Account Executive
Horizon Payments
11.2022 - 06.2024
Warehouse Associate
Amazon
11.2017 - Current
Basketball Staff
Silliman Activity and Family Aquatic Center
08.2016 - 05.2017
Cafe Worker
Silliman Activity and Family Aquatic Center
08.2016 - 05.2017
Phlebotomy
CALRegional
Bachelor of Arts - Communications/Advertising
San Jose State University
Associate of Arts - Communications
Ohlone College
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