Summary
Overview
Work History
Education
Skills
Certification
Projects
Locations
Timeline
Generic

Prabhu Muthusamy

Summary

Dynamic Senior Manager with extensive experience at AbbVie Inc., specializing in GenAI and microservices architecture. Proven track record in leading cross-functional teams to deliver innovative solutions on time. Expertise in cloud computing and container orchestration, coupled with strong project management skills, driving successful outcomes in complex environments.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

GenAISYS

Cognizant Technology Solutions India Limited
, India
01.2023 - Current
  • Programming Languages GenAI, Python, Micro services, Grafana, Prometheus, Dynatrace, Splunk, Snowflake, Redis, React, Docker, Kubernetes, Azure
  • PROJECT DESCRIPTION:
  • This GenAI is designed to assist AbbVie sales representatives by providing comprehensive access to various types of business-critical information
  • It can help reps access their personal profile details including name, upi, email, cost center, territory, and product assignments, salesforce information, franchise as well as manager information
  • The system provides detailed information about healthcare providers (HCPs), physicians, and hospitals, including specialties, NPI numbers, targeting status, addresses, and account relationships
  • For sample management, reps can track sample lots, view shipment details, check pending deliveries, and verify sample blocking status and Account of Care (AOC) information
  • The chatbot can retrieve detailed call activity records and interaction history with healthcare providers, including speaker program activities and multichannel engagement tracking
  • This chatbot enables Representatives to perform a wide range of critical operations on accounts, addresses, sample lots, and associations
  • These operations include, but are not limited to, adding, removing, changing, updating, editing, deleting, activating, inactivating, or deactivating any of these entities
  • The chatbot is capable of handling any related terms or synonyms for these operations, allowing Representatives to seamlessly execute tasks like 'add address', 'remove account', 'update association', 'activate sample lot' etc or any other operation that fits within these categories
  • It provides information about Abbvie team members associated with specific accounts, including Field Access Specialists (FAS), Reimbursement Business Advisors (RBA), Oncology Nurse Educators (ONE), and other team roles, along with their territory alignments
  • The system can help track change requests, pending change requests, view their status, and access practice-related information including additional prescribers
  • Additionally, the chatbot can provide key performance metrics and KPIs, including data on new prescriptions (nbrx), total prescriptions (trx), market volume data, spend budget allocation, sample distribution counts, and speaker program penetration for both AbbVie and competitor products
  • It can also analyze and present trends, patterns, and movements in prescription data through charts and tables, making it a comprehensive tool for sales representatives to efficiently access the information and analytics they need to perform their roles effectively
  • It also provides information to find a person or doctor or physician and also provides information about different products available in AbbVie
  • It also manages sample lots, update HCP-rep associations, and adjust HCP assignments within a rep's territory
  • It can provide various metrics related to emails sent, including those from Home Office or Irep, as well as interactions between HCPs and reps, covering call activities, active suggestions, and a detailed list of conferences attended by an HCP
  • AbbVie Inc., a research-based biopharmaceutical company, engages in the discovery, development, manufacture, and sale of pharmaceutical products worldwide
  • ROLES AND RESPONSIBILITIES IN THE PROJECT
  • Planning and executing end to end
  • Effort estimation and resource management
  • Ensured on-time, quality release of systems and components
  • Provided technical direction to development teams
  • Assisted in making architectural decisions to meet business requirements
  • Developed and enforced architectural standards
  • Managed architect team to develop architectural components and services
  • TECHNOLOGIES USED IN THIS PROJECT AND THE EXPREINCE IN USING THEM:
  • Python, GenAI, Prometheus, Grafana, Dynatrace, Microservice, Docker, Kubernetes, Langfuse
  • 1 Year
  • Project Title Sypher and HDS

Senior Manager, Projects

AbbVie Inc
Mississauga, Canada
02.2021 - 11.2023
  • Programming Languages Spring boot, GraphQL, JOOQ, Docker, Kubernetes, Azure, JIRA
  • Cognizant tools/technologies / framework SPRITZ, Separation and CRAFT Framework
  • PROJECT DESCRIPTION:
  • Sypher is card-based UI to provide insights to Sales rep, RM and DM regarding Sales, Market Access, Physician Sales, calls and other activities
  • Sypher NextGen is focused on re-architecting the solution to scale original Sypher to multiple franchises, ., a research-based biopharmaceutical company, engages in the discovery, development, manufacture, and sale of pharmaceutical products worldwide
  • ROLES AND RESPONSIBILITIES IN THE PROJECT
  • Planning and executing end to end
  • Effort estimation and resource management
  • Ensured on-time, quality release of systems and components
  • Provided technical direction to development teams
  • Assisted in making architectural decisions to meet business requirements
  • Developed and enforced architectural standards
  • Managed architect team to develop architectural components and services
  • TECHNOLOGIES USED IN THIS PROJECT AND THE EXPREINCE IN USING THEM:
  • This is a microservice architecture build using the spring boot
  • Spring boot rest end point will invoke the GraphQL microservice by passing the GraphQL query which in turn use JOOQ to query the postgres database
  • The response JSON will be transformed using the JOLT transformation for salesforce to consume
  • This application was built as docker image and hosted in AWS Kubernetes
  • This microservice was exposed to salesforce via APIGEE and enabled API key authentication
  • 1 Year
  • Project Title ABBV COMM LRT
  • Implemented project improvement strategies based on evaluation and feedback.
  • Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
  • Monitored design processes from conceptual phase through construction.

Project Manager

Location
Mississauga, Canada
01.2019 - 02.2021
  • Hardware Intel Core Duo CPU, Lenovo desktop, HP Printers
  • Operating Systems Windows 7/10
  • Programming Languages Java, J2EE(Spring MVC, Hibernate), AngularJS & Oracle
  • Cognizant tools/technologies / framework SPRITZ, Separation and CRAFT Framework
  • PROJECT DESCRIPTION:
  • This tool is being deigned to provide facility to Launch Capability team and Project Managers for each brand to manage upcoming launch for their products
  • Along with above this tool is designed to provide facility to Brand team member to count on their current, past due and upcoming work
  • Ultimate goal of this tool is to provide smooth launch of each new products for specific brands with no missing or delay of steps.
  • Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
  • Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.

Project Manager

AbbVie Inc
, USA
02.2013 - 01.2019
  • A research-based biopharmaceutical company, engages in the discovery, development, manufacture, and sale of pharmaceutical products worldwide
  • ROLES AND RESPONSIBILITIES IN THE PROJECT
  • Planning and executing project development phase
  • Effort estimation and resource management
  • Provided technical direction to development teams
  • Assisted in making architectural decisions to meet business requirements
  • Developed and enforced architectural standards
  • Managed architect team to develop architectural components and services
  • Design data base schema and develop stored procedures
  • Production support and performance enhancements
  • TECHNOLOGIES USED IN THIS PROJECT AND THE EXPREINCE IN USING THEM:
  • This tool is a MVC based architecture system
  • It has Control Layer, Business Layer and Data Layer respectively to server user request
  • Spring MVC is a centralized redirecting port where all the page redirecting requests will be handled in the Control Layer and AngularJS plays the font end controller which will bind the data to the web pages getting from the controller layer
  • All the business logics and validations are handled in the business layer using Java
  • Hibernate is an ORM framework which will fetch the data from the data layer to business layer to handle the appropriate http requests
  • Oracle database is used in LRT to store the user and application data
  • DURATION OF THE PROJECT: 2 Year, Project Title ABBV PMO NEW INITIATIVE, Hardware Intel Core Duo CPU, Lenovo desktop, HP Printers
  • Operating Systems Windows 7/10
  • Programming Languages Java, J2EE(Spring MVC, Hibernate), AngularJS & Oracle
  • Cognizant tools/technologies / framework SPRITZ, Separation and CRAFT Framework
  • PROJECT DESCRIPTION:
  • This tool is being deigned to provide facility to Launch Capability team and Project Managers for each brand to manage upcoming launch for their products
  • Along with above this tool is designed to provide facility to Brand team member to count on their current, past due and upcoming work
  • Ultimate goal of this tool is to provide smooth launch of each new products for specific brands with no missing or delay of steps.
  • Coordinated resources across multiple departments and teams as needed for successful completion of projects.
  • Led meetings with internal team members, consultants and contractors.
  • Facilitated resolution of conflicts between team members when necessary.
  • Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.

Senior Associate

AbbVie Inc
Chennai
06.2012 - 02.2013
  • A research-based biopharmaceutical company, engages in the discovery, development, manufacture, and sale of pharmaceutical products worldwide
  • ROLES AND RESPONSIBILITIES IN THE PROJECT
  • Planning and executing project development phase
  • Effort estimation and resource management
  • Provided technical direction to development teams
  • Assisted in making architectural decisions to meet business requirements
  • Developed and enforced architectural standards
  • Managed architect team to develop architectural components and services
  • Design data base schema and develop stored procedures
  • Production support and performance enhancements
  • TECHNOLOGIES USED IN THIS PROJECT AND THE EXPREINCE IN USING THEM:
  • This tool is a MVC based architecture system
  • It has Control Layer, Business Layer and Data Layer respectively to server user request
  • Spring MVC is a centralized redirecting port where all the page redirecting requests will be handled in the Control Layer and AngularJS plays the font end controller which will bind the data to the web pages getting from the controller layer
  • All the business logics and validations are handled in the business layer using Java
  • Hibernate is an ORM framework which will fetch the data from the data layer to business layer to handle the appropriate http requests
  • Oracle database is used in LRT to store the user and application data
  • Project Title Lot Restriction Management System II, Offshore
  • Hardware Intel Core Duo CPU, Lenovo desktop, HP Printers
  • Operating Systems Windows
  • Programming Languages Java, JSP, 5
  • Cognizant tools/technologies / framework Cognizant 2.0, Risk Portal, The Lot Restriction Management System (LRMS) is a validated system that contains Chemistry, Manufacturing and Controls (CMC) regulatory restrictions and drug product lot attribute data from the Drug Substance (DS) through Finished Drug Product (FDP) phases
  • This information is necessary for Abbott personnel in the regulatory, manufacturing, and logistics areas to make appropriate decisions for the release of Finished Drug Product to various countries
  • The system’s purpose is to enhance the efficiency of the planning, manufacturing, logistics, and release of a product by providing a centralized system for current lot restriction information, which will aid in decision-making throughout the business processes
  • A research-based biopharmaceutical company, engages in the discovery, development, manufacture, and sale of pharmaceutical products worldwide
  • ROLES AND RESPONSIBILITIES IN THE PROJECT
  • Led team of developers in the delivery of technical systems and components
  • Provided quotes for estimated development time and costs for clients
  • Ensured on-time, quality release of systems and components
  • Recommended and assisted with development of standards and project frameworks and provided guidance to vendors
  • Worked with Solutions Architect to ensure smooth translation of requirements into applications
  • TECHNOLOGIES USED IN THIS PROJECT AND THE EXPREINCE IN USING THEM:
  • LRMS is a MVC architecture system
  • It has 3 Layers
  • They are Controller Layer to handle the page requests, Business Layer to handle the business logics and validations in the system and the data layer to fetch and store the user and application data
  • Struts MVC framework handles the page requests and redirecting them to the business layer to fetch or store the data
  • Business Layer will receive the page requests and validate it before passing to the data layer
  • All the business logics and validations are handled in Java
  • SQL queries and Oracle stored procedures, functions will be present in the data layer to store and fetch the data from the database
  • Business layer will handle the data and form the logic based on the data fetched from the database, Project Title AV DCTM UPGRADE, ., a research-based biopharmaceutical company, engages in the discovery, development, manufacture, and sale of pharmaceutical products worldwide
  • ROLES AND RESPONSIBILITIES IN THE PROJECT
  • Involved in project estimation
  • Managed the team and ensure delivery on time
  • Involved in Design Phase and prepared the Design Document
  • Involved in database design

Configuration Manager

Location
Chennai
07.2011 - 05.2012
  • Offshore
  • Hardware Intel Core Duo CPU, Lenovo desktop, HP Printers
  • Operating Systems Windows
  • Programming Languages Java, JSP, Struts 1.2, Oracle, RAD 7.5, Web, (PCM) for Abbott Vascular
  • The system provides a means for creating, updating, and producing Build Methods for the eLHRMES system, printing paper Lot History Records (LHRs), and generating Device Master Records (DMRs) for engineering and production use
  • Currently BluePrintPCM is directly interacting with documentum for saving the build method configuration stuff; to avoid direct interaction with documentum web service needs to be introduced to communicate with view point which has an interface to talk with documentum

Senior Associate

TECHNOLOGIES USED
Chennai
12.2010 - 05.2011
  • IN THIS PROJECT AND THE EXPREINCE IN USING THEM:
  • BluePrintPCM follows MVC architecture pattern
  • The application has several layer to handle the user request
  • All the user request was processed through the service layer and Struts action classes servers each request and delegate the control to the business layer and the business layer will make odbc will make a call to database to perform a curd operation
  • The result will be in the form of JSP with inturn converts to HTML for user to view the response
  • OF THE PROJECT: 10 months, Project Title Animal Welfare Management System, Offshore
  • Hardware Intel Core Duo CPU, Lenovo desktop, HP Printers
  • Operating Systems Windows
  • Programming Languages Java, JSP, Struts 2,EJB 3,Hibernate, JPA, Oracle, Myeclipse, weblogic, Spring
  • Cognizant tools/technologies / framework Cognizant 2.0, Risk Portal, The Animal Welfare Management System (AWMS) is Pfizer’s global, validated application designed to support processes associated with animal management for Worldwide Comparative Medicine (WWCM)
  • AWMS is intended to replace and improve upon all functionality currently provided by the GRANITE, AFMSA and CAMS systems currently in use by US sites and the Centaur system in the UK
  • The AOSM module of AWMS is expected to interface with the Global Vivarium Capacity Model (GVCM) v3.0
  • GVCM is an existing application to support the capacity and occupation of Pfizer’s animal Vivarium
  • Version 3.0 of GVCM will be an upgrade to support the needs of the AOSM module

Associate Software Developer

Pfizer Inc
Chennai
06.2010 - 11.2010
  • Is one of the world’s largest pharmaceutical company headquartered in New York
  • City
  • The company develops and produces medicines and vaccines for a wide range of medical disciplines, including immunology, oncology, cardiology, endocrinology and neurology
  • ROLES AND RESPONSIBILITIES IN THE PROJECT
  • Involved in developing the service layer and manager layer
  • Managed the team and ensure delivery on time
  • Involved in bug fixing activities
  • Involved in database design
  • USED IN THIS PROJECT AND THE EXPREINCE IN USING THEM, Struts 2 was used as a front controller which receive the request, process and delegate the request to the service layer
  • The service layer will invoke the specific service in the business layer to server the request
  • Business layer was managed by EJB bean and this bean will use Hibernate to make CRUD operations
  • The lifecycle of all the bean in the application will be managed by Spring
  • Project Title Merck IBM Migration, Hardware Intel Core Duo CPU, Lenovo desktop, HP Printers
  • Operating Systems Windows
  • Programming Languages Java, :
  • Merck management needed an approach to migrate the entire sites running in weblogic environment to charlotte environment (Tomcat environment) as their business requirement
  • The static sites which contain only html content are just moved to the apache server
  • The sites which involve dynamic functionality are separately handled by removing all weblogic dependant packages and by implementing apache tomcat connection pooling
  • The weblogic portal sites are developed from scratch with Struts 1.2 environment and deployed in tomcat server
  • The portal site functionality includes Treatment mailings sign up, email a friend, feedback and quiz
  • CLIENT DESCRIPTION:
  • Merck is one of the leading pharmaceutical company in the world
  • Merck has been inventing medicines and vaccines for many of the world's most challenging diseases
  • Merck manufactures a variety of well-known pharmaceutical drugs, vaccines and animal-health products
  • It made the first smallpox vaccine for commercial use in the U.S
  • ROLES AND RESPONSIBILITIES IN THE PROJECT
  • Managed the team and ensure delivery on time
  • Involved in Design Phase and prepared the Design Document
  • Involved in database design
  • Unit Testing through Junit testsuite
  • Developed software for embedded systems, coding solutions for both new installations and in-situ hardware.
  • Maintained documentation for programs and modules.
  • Developed product and technology roadmap and strategy from concept to launch.
  • Developed software applications using Java, HTML and CSS.

Associate

TECHNOLOGIES USED
Chennai
11.2009 - 05.2010
  • IN THIS PROJECT AND THE EXPREINCE IN USING THEM:
  • Merck IBM Migration follows MVC architecture pattern
  • The application has several layer to handle the user request
  • All the user request was processed through the service layer and Struts action classes servers each request and delegate the control to the business layer and the business layer will make odbc will make a call to database to perform a curd operation
  • The result will be in the form of JSP with inturn converts to HTML for user to view the response
  • THE PROJECT: 4 months, Project Title Lot Restriction Management System, Offshore
  • Hardware Intel Core Duo CPU, Lenovo desktop, HP Printers
  • Operating Systems Windows
  • Programming Languages Java, 5
  • Cognizant tools/technologies / framework Cognizant 2.0, Risk Portal, The Lot Restriction Management System (LRMS) is a validated system that contains Chemistry, Manufacturing and Controls (CMC) regulatory restrictions and drug product lot attribute data from the Drug Substance (DS) through Finished Drug Product (FDP) phases
  • This information is necessary for Abbott personnel in the regulatory, manufacturing, and logistics areas to make appropriate decisions for the release of Finished Drug Product to various countries
  • The system’s purpose is to enhance the efficiency of the planning, manufacturing, logistics, and release of a product by providing a centralized system for current lot restriction information, which will aid in decision-making throughout the business processes
  • AbbVie Inc., a research-based biopharmaceutical company, engages in the discovery, development, manufacture, and sale of pharmaceutical products worldwide
  • ROLES AND RESPONSIBILITIES IN THE PROJECT
  • Requirement Analysis
  • Involved in Database design and system design
  • Coding (involves policy rule coding, sequence flow, status flow, and dictionary entries)
  • Unit Testing through Junit testsuite
  • TECHNOLOGIES USED IN THIS PROJECT AND THE EXPREINCE IN USING THEM:
  • LRMS is a MVC architecture system
  • It has 3 Layers
  • They are Controller Layer to handle the page requests, Business Layer to handle the business logics and validations in the system and the data layer to fetch and store the user and application data
  • Struts MVC framework handles the page requests and redirecting them to the business layer to fetch or store the data
  • Business Layer will receive the page requests and validate it before passing to the data layer
  • All the business logics and validations are handled in Java
  • SQL queries and Oracle stored procedures, functions will be present in the data layer to store and fetch the data from the database
  • Business layer will handle the data and form the logic based on the data fetched from the database

Services Senior Development Engineer

HTC Global, HTC Towers
Guindy, Chennai, India
12 0 - 03.2009

Education

BACHELOR DEGREE -

Adhiparasakthi Engineering College, Anna University
01.2005

XII -

Erode Hindu Kalvi Nilayam
01.2001

X -

Erode Hindu Kalvi Nilayam
01.1999

Skills

  • GenAI
  • Microservices architecture
  • Container orchestration
  • Cloud computing
  • Grafana
  • Prometheus
  • Dynatrace
  • Splunk
  • Snowflake
  • Springboot
  • Docker
  • Kubernetes
  • APIGEE
  • GraphQL
  • AWS
  • Spring
  • Hibernate
  • Struts2
  • JPA
  • Maven
  • Azure
  • React
  • Micro services
  • Redis

Certification

Sun Certified Java developer

Cognizant Academy, L0 and L1 Certification in Life Sciences Domain

Projects

GenAISYS, 01/12/23 - Present, India, GenAI, Python, Micro services, Grafana, Prometheus, Dynatrace, Splunk, Snowflake, Redis, React, Docker, Kubernetes, Azure Sypher and HDS, 02/15/21 - 11/01/23, Mississauga, Ontario, Canada, Spring boot, GraphQL, JOOQ, Docker, Kubernetes, Azure, JIRA ABBV COMM LRT, 01/07/19 - 02/12/21, Mississauga, Ontario, Canada, Java, J2EE(Spring MVC, Hibernate), AngularJS, Oracle ABBV PMO NEW INITIATIVE, 02/25/13 - 01/06/19, USA, Java, J2EE(Spring MVC, Hibernate), AngularJS, Oracle Lot Restriction Management System II, 06/04/12 - 02/08/13, Chennai - Offshore, Java, JSP, Struts 2.0, Spring 2.5 AV DCTM UPGRADE, 07/11/11 - 05/31/12, Chennai - Offshore, Java, JSP, Struts 1.2, Oracle Animal Welfare Management System, 12/06/10 - 05/27/11, Chennai - Offshore, Java, JSP, Struts 2, EJB 3, Hibernate, JPA, Oracle Merck IBM Migration, 06/07/10 - 11/22/10, Chennai - Offshore, Java, JSP, Struts 1.2, Oracle Lot Restriction Management System, 11/23/09 - 05/07/10, Chennai - Offshore, Java, JSP, Struts 2.0, Spring 2.5

Locations

  • F3, Manyata Tech Park Rd, Manayata Tech Park, Bengaluru, Karnataka, 560045, India
  • 7100 W Credit Ave, Mississauga, ON, L5N 7A6, Canada
  • 500 Frank W. Burr Boulevard, Teaneck, NJ, 07666, USA
  • 5/535, Old Mahabalipuram Rd, Nehru Nagar, Okkiam -Thoraipakkam, Chennai, Tamil Nadu, 600096, India
  • HTC Towers No.41,GST Road, Guindy Flyover, Chennai, Tamil Nadu, 600032, India

Timeline

GenAISYS

Cognizant Technology Solutions India Limited
01.2023 - Current

Senior Manager, Projects

AbbVie Inc
02.2021 - 11.2023

Project Manager

Location
01.2019 - 02.2021

Project Manager

AbbVie Inc
02.2013 - 01.2019

Senior Associate

AbbVie Inc
06.2012 - 02.2013

Configuration Manager

Location
07.2011 - 05.2012

Senior Associate

TECHNOLOGIES USED
12.2010 - 05.2011

Associate Software Developer

Pfizer Inc
06.2010 - 11.2010

Associate

TECHNOLOGIES USED
11.2009 - 05.2010

Services Senior Development Engineer

HTC Global, HTC Towers
12 0 - 03.2009

BACHELOR DEGREE -

Adhiparasakthi Engineering College, Anna University

XII -

Erode Hindu Kalvi Nilayam

X -

Erode Hindu Kalvi Nilayam

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Prabhu Muthusamy