Prabhu Rao
San Antonio
Summary
Dynamic professional with a proven track record in customer service and problem-solving, honed across roles at Santikos Entertainment and beyond. Excelled in team leadership and multitasking, significantly enhancing operational efficiency. Skilled in data entry and fostering teamwork, consistently achieving high accuracy and positive outcomes in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Cast and Crew Member
Santikos Entertainment
01.2021 - 01.2022
- Worked front counter and other areas.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Became familiar with products to answer questions and make suggestions.
- Worked well with teammates and accepted coaching from management team.
Sales Associate
Banana Republic
02.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Assistant Manager
Bar @ Three Rivers
08.2020 - 12.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Office Assistant
Legend Oaks South
09.2021 - 01.2022
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Education
High School Diploma -
Henry W. Grady
Atlanta, GA05-2012
No Degree - Business Administration
Georgia State University
Atlanta, GASkills
- Customer service
- Problem-solving skills
- Team leadership
- Positive attitude
- Teamwork and collaboration
- Listening skills
- Decision-making
- Multitasking and organization
- Data entry
Timeline
Office Assistant
Legend Oaks South
09.2021 - 01.2022
Sales Associate
Banana Republic
02.2021 - 01.2022
Cast and Crew Member
Santikos Entertainment
01.2021 - 01.2022
Assistant Manager
Bar @ Three Rivers
08.2020 - 12.2023
High School Diploma -
Henry W. Grady
No Degree - Business Administration
Georgia State University
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