PRABHU KUMAR DONTHA
Summary
Result-driven and enthusiastic Salesforce CRM professional with 3 years of experience specializing in Salesforce Experience & Service cloud projects, eager to contribute to team success through hard-work, attention to detail and excellent organizational skills. Clear understanding of Salesforce CRM, SFDC LWC, Apex, Data import & export and Data sharing system. Motivated to learn, grow and excel in Salesforce.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Salesforce Developer/Admin
Tata Consultancy Services
09.2020 - 07.2023
- Company Overview: It's an automotive company headquartered in Singapore Established in 2017, it is a member of the conglomerate organization Vin group
- Worked as Developer & Admin role for this project and working with functional team of business analysts and QA testers
- Worked closely business analysts to perform detailed analysis and technical requirements and to develop the solution by customizing various standard objects of SFDC
- Involved in requirements gathering with the business users and preparing the requirement document
- Created custom apps, custom objects and tabs, page layouts, workflow rules, approval process and validation rules
- Involved in full software development lifecycle from requirement elicitation to the go live of the project including collaboration with stakeholders, understanding the business processes to ensure comprehensive gathering of requirements in alignment with client's objectives
- Responsible for executing day to day development, configuration & maintenance of client's Salesforce org and custom LWC interface
- Worked on Programming languages - APEX, SOQL adhering to coding best practices and following standard testing procedures
- Involved in writing Triggers, Batch Apex, Queueable Apex, Apex Scheduler
- Performing code reviews and analysis
- Ensured adherence to Agile best practices by participating in daily Scrum meetings
- It's an automotive company headquartered in Singapore Established in 2017, it is a member of the conglomerate organization Vin group
- Tools: Developer Console, Jira, Visual Studio Code
- Technology: Salesforce CRM, LWC, apex, SOQL, Triggers, Batch, Queueable, Scheduler, Data Loader
- Web Technologies: HTML, CSS, JavaScript, React
- Administration: Users, Roles and Profiles, Standard Objects, Custom Objects, Custom Metadata, Email Alerts, Case Management, Assignment Rules, Escalation Rules, Import Wizard, Workflow Rules, Approval Process, Validation Rules, Assignment Rules, Sharing Rules, Sandbox, Deployments (Change sets)
Education
Master - Computer and Information Science
SUNY New Paltz
12.2025
Bachelor of Technology - Computer Science
Malla Reddy College Of Engineering and Technology
09.2020
Skills
- Developer Console
- Jira
- Visual Studio Code
- Salesforce CRM
- LWC
- Apex
- SOQL
- Triggers
- Batch
- Queueable
- Scheduler
- Data Loader
- HTML
- CSS
- JavaScript
- React
- Users
- Roles and Profiles
- Standard Objects
- Custom Objects
- Custom Metadata
- Email Alerts
- Case Management
- Assignment Rules
- Escalation Rules
- Import Wizard
- Workflow Rules
- Approval Process
- Validation Rules
- Sharing Rules
- Sandbox
- Deployments (Change sets)
Certification
- Certified Administrator
- Certified Platform Developer
- Certified AI Associate
Coreskills
Developer Console, Jira, Visual Studio Code, Salesforce CRM, LWC, apex, SOQL, Triggers, Batch, Queueable, Scheduler, Data Loader, HTML, CSS, JavaScript, React, Users, Roles and Profiles, Standard Objects, Custom Objects, Custom Metadata, Email Alerts, Case Management, Assignment Rules, Escalation Rules, Import Wizard, Workflow Rules, Approval Process, Validation Rules, Assignment Rules, Sharing Rules, Sandbox, Deployments (Change sets)
Timeline
Salesforce Developer/Admin
Tata Consultancy Services
09.2020 - 07.2023
Master - Computer and Information Science
SUNY New Paltz
Bachelor of Technology - Computer Science
Malla Reddy College Of Engineering and Technology
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