Prabin Chuhan
West Henrietta,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Emergency Department Unit Secretary
Rochester General Hospital
Rochester, NY
06.2024 - Current
- Greeted patients and visitors, verified patient information, and scheduled appointments.
- Answered phone calls, responded to inquiries, and directed calls appropriately.
- Assisted with the registration process by entering patient information into the computer system accurately and timely.
- Maintained organized medical records including filing charts in order of date received.
- Utilized a multi-line telephone system to answer incoming calls promptly, courteously, and efficiently.
- Prepared new patient paperwork in advance to ensure prompt check-in upon arrival.
- Provided clerical support such as typing letters or reports, copying documents, and faxing forms as needed.
- Handled sensitive information confidentially in accordance with HIPAA regulations.
- Monitored supplies inventory levels and ordered office supplies when necessary.
- Ordered transportation for patients who are discharged.
- Coordinated ambulance transfers between hospitals or nursing homes.
- Responded quickly to emergency situations providing assistance when possible.
- Answered telephones and directed calls to appropriate medical or administrative staff.
Food and Nutrition Assistant
Strong Memorial Hospital
Rochester, New York
02.2024 - 05.2024
- Prepared meals for patients according to their individualized nutrition plans and dietary restrictions.
- Provided patient education regarding proper nutrition and healthful eating habits.
- Maintained sanitary conditions in kitchen area by following established safety procedures.
- Performed quality assurance checks on prepared foods to ensure compliance with standards.
- Assisted with the preparation of cold foods such as salads and sandwiches for cafeteria service or catering events.
- Ensured accurate portion control when serving meals to patients or customers.
- Adhered to state regulations governing food handling, storage, sanitation, and safety practices.
- Cleaned work surfaces, equipment, utensils, dishes, pots and pans after each use.
- Provided customer service support by responding promptly to inquiries or complaints.
- Stocked shelves with items such as canned goods, dry goods, frozen foods.
- Organized pantries for efficient stocking and retrieval of items.
- Assisted in the preparation of hot entrees for cafeteria service or catering events.
- Reviewed patient food allergies, calculated diet and restricted food choices from menu.
Sales Associate
Famous Footwear
Henrietta, NY
03.2023 - 12.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
- Attended weekly team meetings to review performance goals and objectives.
- Suggested ideas for improving store operations and increasing profits.
- Maintained cleanliness of store environment including floors, windows, displays.
- Analyzed customer feedback data to recommend improvements in service quality.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
Food Service Worker
Mcdonalds
West Henrietta, NY
10.2022 - 03.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
- Operated equipment and machinery according to safety guidelines.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through headphones/microphone conversations.
Furniture Mover
Irondequoit Country Club
Pittsford, NY
09.2022 - 10.2022
- Disassembled large pieces of furniture prior to transport when necessary.
- Placed protective covers over carpets, doorways, stairwells, elevators. during move process.
- Walked through customer sites with checklists to verify job completion.
- Protected company inventory by maintaining and organizing storage areas.
- Transported materials and pallets between areas.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Communicated with teammates regarding moving needs and deadlines.
- Assembled rooms for special occasions, for example, birthday parties, weddings, etc.
- Maintained clean and orderly while moving tables, chairs, and ensuring equipment is stored properly.
Food Service Worker
Schallers
Henrietta, NY
03.2022 - 10.2022
- Cleaned kitchen areas, equipment and utensils.
- Served meals to customers in a friendly and courteous manner.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Organized take-out orders for customers who requested them.
- Operated dishwashing machines safely and efficiently.
- Properly stored all leftover food items after each shift.
- Assisted with unloading deliveries from suppliers into storage areas.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Set up, restocked and cleaned dining areas.
Education
High School Diploma -
Rush Henrietta Senior Highschool
Henrietta, NY06-2023
Skills
- Cash handling experience
- Customer Service
- Patient Care
- Attention to Detail
- Multitasking
- Food and Safety Standards
- Strong Work Ethic
- Time management proficiency
- Cleaning and sanitation
- Flexible and Adaptable
- Teamwork and Collaboration
- Communication
- Cultural Awareness
- Positive and Friendly Attitude
- Dependable and Hardworking
- Hardworking and Dedicated
- Accountability
- Honesty
Languages
English
Native/ Bilingual
Nepali
Native/ Bilingual
Urdu
Professional
Hindi
Professional
Certification
- High School Diploma
Timeline
Emergency Department Unit Secretary
Rochester General Hospital
06.2024 - Current
Food and Nutrition Assistant
Strong Memorial Hospital
02.2024 - 05.2024
Sales Associate
Famous Footwear
03.2023 - 12.2023
Food Service Worker
Mcdonalds
10.2022 - 03.2023
Furniture Mover
Irondequoit Country Club
09.2022 - 10.2022
Food Service Worker
Schallers
03.2022 - 10.2022
High School Diploma -
Rush Henrietta Senior Highschool
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