Prachi Vaidya

As the owner and operator of CycleBar, a boutique fitness studio, and Lash Lounge, a premium beauty service, I have been responsible for all aspects of business operations. Within 18 months, I grew these businesses to generate a combined annual revenue of 1 million dollars. Key responsibilities and achievements include:

• Team Leadership: Built, trained, and led cohesive teams that were motivated and committed to delivering exceptional service. Focused on fostering a positive work environment that led to higher employee retention.
• Customer Engagement: Enhanced customer loyalty by designing personalized service offerings and creating a seamless experience from booking to service delivery.
• Operational Streamlining: Implemented back-end process improvements that increased operational efficiency, from automated scheduling to streamlined inventory management.
• Revenue Growth: Developed and executed targeted marketing campaigns, building community partnerships and hosting events that drove significant membership growth and client retention.
• Financial Oversight: Managed all aspects of financial operations, including budget management, financial forecasting, and strategic resource allocation to support business growth.

At Qualcomm, I led the 5G Software Quality Assurance team responsible for ensuring the reliability and performance of 5G technology in flagship smartphones for brands like Apple, Samsung, and LGE in North America, as well as Oppo, Vivo, and Xiaomi in China. I managed a global team of 30 engineers across North America, India, and China, focusing on seamless software integration, testing, and delivery.

• Leading Global Teams: Spearheaded a 30-member global team spread across multiple time zones, ensuring continuous integration and rapid issue resolution for 5G modems powering millions of smartphones worldwide.
• High-Stakes Delivery: Collaborated with cross-functional teams to meet tight software release deadlines, consistently delivering on time for top-tier customers. We achieved this by aligning multiple business units and resolving critical issues within 24 hours.
• Stakeholder Communication: Regularly presented key data and progress to senior leadership, including VPs of Engineering and System Test, ensuring clear communication and alignment on software quality before product releases.
• Building High-Performing Teams: Recruited and mentored engineers, guiding career development and fostering an environment of growth. Proud to have maintained high retention rates, with many team members advancing within the company or being recruited by competitors like Apple.
• Industry Impact: Played a pivotal role in the commercialization of 5G, contributing to Qualcomm’s delivery of millions of 5G-enabled smartphones, meeting aggressive market demand.