Overview
Work History
Education
Skills
Certification
Timeline
Generic
Pradeep Nannepaga

Pradeep Nannepaga

Rancho Cordova,California

Overview

19
19
years of professional experience
1
1
Certification

Work History

Cloud Architect

Global Stars Consulting
Sacramento, CA
Jun.2023 - Current
  • Architected solution for IVR with AWS Connect
  • Worked on AWS Services: Comprehend, Connect, DynamoDB, Kinesis Data Stream, Lambda, Lex, S3, Polly, Sales Force integration via CTI API
  • Analyzed EDD requirements for DI, PFL, UI, etc.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Paid attention to detail while completing assignments.
  • Proved successful working within tight deadlines and a fast-paced environment.

Senior Manager / Manager

Aptitude Software
Redwood Shores, CA
06.2015 - 02.2023
  • Spearheaded the implementation of cloud security measures, including penetration testing, monitoring, incident response, high availability, disaster recovery, and intrusion detection/prevention
  • Coordinated all technical infrastructure maintenance activities, critical security patching and release management
  • Lead Enterprise architecture effort and applied EA principles
  • Utilized Jira, Kanban, Confluence, Teams, and Agile Frameworks & Methodologies to enhance productivity
  • Saved significantly on AWS costs by streamlining design, implementing DevOps optimizations, and improving controls and tools
  • Built cloud-native applications on AWS, leveraging cloud-native principles and best practices to design, develop, deploy, and manage applications
  • Leveraged Containerization with Amazon Elastic Container Service (ECS)/Elastic Kubernetes Service (EKS) ~ Docker, Serverless Computing with AWS Lambda, Infrastructure as Code (IaC) with AWS CloudFormation, Managed Databases Amazon RDS, API Gateway for API Management, Monitoring and Observability with Grafana integrated with CloudWatch, API usage and user activity logging using AWS CloudTrail, Security and Compliance, using Identity and Access Management (IAM) for access control, Key Management Service (KMS) for encryption, and Certificate Manager (ACM) for SSL/TLS certificates, Continuous Integration and Deployment (CI/CD) with Jenkins integrated with GitHub for source code repositories, and for building artifacts and for deploying applications, Scalability and Elasticity, using AWS Auto Scaling to handle changes in traffic and workload and Elastic Load Balancing (ELB) to distribute incoming traffic across multiple instances/containers
  • Initiated and oversaw the launch of multiple SaaS offerings focused on financial services on AWS incorporating CI/CD, Atlassian, Infrastructure as code (IaC), Jenkins, GitHub, Grafana, Glacier, AWS CloudFormation, Terraform, Ansible, Config, EC2, ECS/EKS, ELB, NLB, Firewall Manager, GuardDuty, IAM, Inspector, Route 53, RDS, S3, Trent Micro, Trusted Advisor, WAF, and VPC
  • Coordinated SOC1 and SOC2 audits
  • Contributed to central knowledge base on Confluence
  • Achieved exceptional uptime of over 99.995% for over fifty large enterprise clients across North America, EU, and APAC regions, provided 24x7 customer support
  • Conducted contract bid reviews for SaaS agreements
  • Saved millions of dollars by bringing in cloud operations/management from MSP to inhouse cloud team.
  • Identified and remediated single points of failure and security risks.
  • Defined cloud architecture for both hybrid and non-hybrid cloud solutions.
  • Partnered closely with technical stakeholders to implement security, operational, compliance and privacy-related controls as part of cloud blueprints.
  • Developed specifications, drawings and engineering artifacts and reports.
  • Maintained compliance with cybersecurity regulations and measures and tracked, assessed, integrated and reported on modernization and migration processes.
  • Interfaced directly with customers, stakeholders and end-users regarding capability architectures, requirements use cases and stories to derive, develop and decompose next-cycle updates and specifications.
  • Provided architectural leadership and guidance to technical teams to deliver robust, highly scalable and cost-effective solutions.
  • Collaborated with development and operations teams to develop practical automation solutions and custom modules.
  • Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
  • Defined enterprise processes and best practices and tailored enterprise processes for applications.
  • Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
  • Wrote and maintained custom scripts to increase system efficiency and performance time.
  • Designed and implemented system security and data assurance.
  • Managed and monitored installed systems for highest level of availability.
  • Participated in system development life cycle from requirements analysis through system implementation.

Order Management / Orchestration Enterprise Architect/Manager

Global Stars/Infosys @ Cisco Systems
San Jose, CA
11.2011 - 05.2015
  • Responsible for integrating Order Management with multiple systems through Oracle Fusion Middleware, SOA/BPEL and building LSS (Large Scale Service) Platform
  • Responsible for integrating Order Management with Installed Base, Service Contracts, Supply Chain Management, Export Compliance, Sales Credits, Cisco Capital, HRIS, Jigsaw, eDelivery and SFDC
  • Responsible for solution design & Enterprise architecture in collaboration with crossflow teams
  • Responsible for weekly project status updates.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Designed data models for complex analysis needs.
  • Developed detailed plans based on broad guidance and direction.

Quote-2-Cash Solution Architect/Program Manager

TRIANZ Enterprise Application Services (EAS) @ Equinix
08.2009 - 11.2011
  • Conducted workshops to gather requirements and presented solution design
  • Implemented Quote-2-Cash, HRIS in 5 EU countries
  • Owned and configured all eBusiness Suite setups
  • Developed and maintained overall Project Plan, tracked project progress, communicated project performance and weekly project status updates to PMO
  • Actively participated in CRP and U,AT test cycles
  • Monitored issues identified in CRP and UAT to resolution
  • Provided post go-live level 1 support.

Solution Architect Quote-2-Cash/Project Manager/Program Manager

TRIANZ Enterprise Application Services (EAS) @ Equinix Inc.
09.2005 - 07.2009
  • Managed successful delivery of multi-million USD project implementation with Global Delivery Team
  • Implemented Oracle 11.5.10 eBusiness Suite, Oracle Sales, Quoting, Order Management, Advanced Pricing, Installed Base, Service Contracts, AR, AP, iProcurement, PO, FA, GL, Cash Management, and HRIS
  • Managed a global delivery team of 25+ functional and technical consultants
  • Managed all the technical cut-over and go-live activities
  • Responsible for Globalization
  • Program managed new product introduction, IBXs (Data Centers)
  • Program managed introduction of new product introduction, IBXs in Chicago, DC, and New York areas
  • Project managed end-to-end IT System and Integration and Business UAT for introduction of new IBXs in Chicago, DC, and New York
  • Developed and maintained overall project plan and responsible for budgeting, tracking, communicating on-going and weekly project status updates to PMO
  • Provided technical/functional leadership
  • Have been a go-to person for Trianz, Client IT and Business for issues with Oracle 11i eBusiness Suite
  • Provided post-go-live support for all Q2C systems.

Project Lead, Solution Architect

TRIANZ Enterprise Application Services (EAS) @Verisign Inc.
12.2004 - 07.2005

Education

M. Tech - Industrial Engineering

Indian Institute Of Technology
New Delhi
05.2001 -

B. Tech - Chemical Engineering

Indian Institute Of Technology
New Delhi
05.2001 -

Skills

    Communication and Team Collaboration

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Certification

AWS Solution Architect Associate

Timeline

Cloud Architect

Global Stars Consulting
Jun.2023 - Current

AWS Solution Architect Associate

06-2020

Senior Manager / Manager

Aptitude Software
06.2015 - 02.2023

Order Management / Orchestration Enterprise Architect/Manager

Global Stars/Infosys @ Cisco Systems
11.2011 - 05.2015

Quote-2-Cash Solution Architect/Program Manager

TRIANZ Enterprise Application Services (EAS) @ Equinix
08.2009 - 11.2011

Solution Architect Quote-2-Cash/Project Manager/Program Manager

TRIANZ Enterprise Application Services (EAS) @ Equinix Inc.
09.2005 - 07.2009

Project Lead, Solution Architect

TRIANZ Enterprise Application Services (EAS) @Verisign Inc.
12.2004 - 07.2005

M. Tech - Industrial Engineering

Indian Institute Of Technology
05.2001 -

B. Tech - Chemical Engineering

Indian Institute Of Technology
05.2001 -

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Pradeep Nannepaga