Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Pradeep Settipalli

louisville,Kentucky

Summary

Seasoned Senior Software Engineer with a robust background in web application development, particularly with PegaRULES Process Commander (PRPC) from v5 to v8, and a proven track record at Humana Health Care. Expert in Java and project management, demonstrating a knack for leading teams to innovate and enhance system functionalities efficiently. Excelled in user interface design and significantly improved application performance, showcasing exceptional problem-solving and mentoring capabilities.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Senior Software Engineer

Humana Health Care
Louisville, KY
09.2020 - Current
  • This Application using for to add and update providers to the system
  • Users can add and update the provider details with the help of intents and these details will send different systems
  • The process flow derived based on markets and intents
  • This system supports multi-processing through case and subcase process
  • Consult and analyzed the requirement and data and recommended solutions are implemented
  • Study and analyze the business process
  • Interact with client and participates in the requirement definition and system design
  • Daily interaction with offshore for technical and business clarifications
  • Interact with the client and contribute in refine their business requirement using Pega PRPC 8.3
  • Analyze and solution the high-level functional requirement
  • Evaluate technical feasibility of client functional requirement and provide solutions using less customization approach
  • Coordinate between onshore/Offshore and different client/vendor team
  • Managing offshore communication with client and provided answers
  • Preparation of detail technical design document for the requirement to describe the user interface and the technical aspect of the project in line with Pega PRPC
  • Correct errors by making appropriate changes and then rechecking the code to ensure that the desired results are produced
  • Analyzed Pega PRPC system log files and provided the solutions
  • Fix errors and bugs that are identified in the course of testing
  • Provided support to AIT and UAT at client side
  • Mentored and Review of Technical Design Document done by team members
  • Troubleshoot functional and performance issues, recommended corrective strategies
  • Client Communication e.g
  • Query resolution and Signoffs
  • Provided technical direction on process flow construction
  • Driven unit testing and unit test strategy
  • Design and estimate effort to deliver solution components
  • Individual responsibility towards a module level
  • Identified scope variance, provided technical delivery plan, reviews acceptance criteria
  • Defined integration testing scenarios specify unit testing of integration points
  • Support during deployment
  • Environment: PEGA 8, SQL Database

Sr. Tech Lead

EY
Alpharetta, GA
09.2019 - 09.2020
  • This application supports to create and process claims for Bank Of America credit cards
  • ENG get the payload request from front application after received the request process flow will start
  • We have several process steps in this like enrichment, chargeback, letter notification, Payment settlement and etc
  • Gather Requirements from business
  • Study and analyze the business process
  • Consult and analyzed the requirement and data and recommended solutions are implemented
  • Interact with client and participates in the requirement definition and system design
  • Analyze and solution the high-level functional requirement
  • Evaluate technical feasibility of client functional requirement and provide solutions using less customization approach
  • Coordinate between onshore/Offshore and different client/vendor team
  • Managing offshore communication with client and provided answers
  • Preparation of detail technical design document for the requirement to describe the user interface and the technical aspect of the project in line with Pega PRPC 8.3V
  • Correct errors by making appropriate changes and then rechecking the code to ensure that the desired results are produced
  • Analyzed Pega PRPC 8.3 system log files and provided the solutions
  • BIX Processing
  • Fix errors and bugs that are identified in the course of testing
  • Provided support to AIT and UAT at client side
  • Mentored and Review of Technical Design Document done by team members
  • Troubleshoot functional and performance issues, recommended corrective strategies
  • Client Communication e.g
  • Query resolution and Signoffs
  • Provided technical direction on process flow construction
  • Driven unit testing and unit test strategy
  • Design and estimate effort to deliver solution components
  • Environment: PEGA 8.3, Oracle Data Base

Sr. Tech Lead

Cognizant
Louisville, KY
04.2017 - 08.2019
  • This Application using for to add and update providers to the system
  • Users can add and update the provider details with the help of intents and these details will send different systems
  • The process flow derived based on markets and intents
  • This system supports multi-processing through case and subcase process
  • Consult and analyzed the requirement and data and recommended solutions are implemented
  • Study and analyze the business process
  • Interact with client and participates in the requirement definition and system design
  • Daily interaction with offshore for technical and business clarifications
  • Interact with the client and contribute in refine their business requirement using Pega PRPC 6.1
  • SP2
  • Analyze and solution the high-level functional requirement
  • Evaluate technical feasibility of client functional requirement and provide solutions using less customization approach
  • Coordinate between onshore/Offshore and different client/vendor team
  • Managing offshore communication with client and provided answers
  • Preparation of detail technical design document for the requirement to describe the user interface and the technical aspect of the project in line with Pega PRPC 6.1 SP2
  • Correct errors by making appropriate changes and then rechecking the code to ensure that the desired results are produced
  • Analyzed Pega PRPC 6.1 SP2 system log files and provided the solutions
  • Fix errors and bugs that are identified in the course of testing
  • Provided support to AIT and UAT at client side
  • Mentored and Review of Technical Design Document done by team members
  • Troubleshoot functional and performance issues, recommended corrective strategies
  • Client Communication e.g
  • Query resolution and Signoffs
  • Provided technical direction on process flow construction
  • Driven unit testing and unit test strategy
  • Design and estimate effort to deliver solution components
  • Individual responsibility towards a module level
  • Identified scope variance, provided technical delivery plan, reviews acceptance criteria
  • Defined integration testing scenarios, specify unit testing of integration points
  • Support during deployment
  • Environment: PEGA 6.1 SP2, SQL Database

Sr. Associate

Cognizant
Phoenix, Arizona
10.2016 - 04.2017
  • Payment profile is a web application that is available on AMEX Intranet portal
  • The primary objective of this application to setup the account details for various markets
  • Direct debit and Combined remittance are payment options for this setup and for each setup having View, Create Update and cancel functionalities
  • Gathering requirements from My setup application that are specific to each market
  • Involved in application design
  • Created services to updated the details based on factuality and error handling for services
  • Designed UI screens for capturing necessary inputs from the user
  • Created Validation rules that ensures data integrity is maintained
  • Involved in fixing bugs at various stages of development
  • Created activities and configured the steps in activities to carry out the logic as per business requirements
  • Using data transforms, data pages and we designed our solutions that will obey PEGA guardrails all the way
  • Implemented field level validations for all the fields in all pages in the application
  • Environment: PEGA 7.17, Oracle 11g

Sr. Associate

Cognizant
Phoenix, Arizona
08.2016 - 10.2016
  • Screening and Re-screening application is a web application that is available on AMEX Intranet portal
  • The primary objective of this portal is to capture the inputs from the request pertaining to start new screening requirements for new vendors and Re-screening requirements from existing current vendors of American Express
  • Involved in gathering requirements from My setup application that are specific to each market
  • Designed UI screens for capturing necessary inputs from the user
  • Implemented services to get the details from other system
  • Created Validation rules that ensures data integrity is maintained
  • Involved in fixing bugs at various stages of development
  • Created activities and configured the steps in activities to carry out the logic as per business requirements
  • Using data transforms, data pages and we designed our solutions that will obey PEGA guardrails all the way
  • Implemented field level validations for all the fields in all pages in the application
  • Environment: PEGA 7.17, Oracle 11g

Consultant

Capgemini
Hyderabad, USA
04.2012 - 08.2016
  • Farmers Insurance provides their customers to register claims by calling the CSR
  • FNOL handles the request provided by the customers
  • The main job of FNOL will be register the claim and update the claim
  • FNOL collects the data from the customer and verify the information by connecting to different services, registers and updates the claim
  • FNOL having different line of business like Auto, Commercial Auto, Workers Comp, Umbrella, Property etc
  • Configuration and migration of the PRPC application to the new infrastructure
  • Enhance the existing workflow and introduce new workflows and utilities to automatically handle the pipeline loads imported into the application
  • Automatically update other related applications on real-time basis to reflect the current modification status of this application
  • FNOL handles the request provided by the customers
  • The main job of FNOL will be register the claim and update the claim
  • FNOL collects the data from the customer and verify the information by connecting to different services, registers and updates the claim
  • FNOL having different line of business like Auto, Commercial Auto, Workers Comp, Umbrella, Property etc
  • Modify the existing processes and user interfaces as per revised guidelines
  • Introducing new process monitors and reports
  • Automate manual tasks so as to be done by the system to eliminate the need for back-end processing
  • Environment: PEGA CPMi Framework 6.1 SP1, PEGA Rules Process Commander 6.1 SP2, Websphere, Oracle 11g, LISA

Senior Engineer

Capgemini
12.2011 - 03.2012
  • This electronic Prior Authorization is the Computer based electronic generation, Transmission and filling of a prescription
  • Taking the place of paper and Faxed prescriptions
  • EPA aims at providing an interface for the CMWS to send the E-prior authorization URL to the prescriber
  • This process is triggered by the CMWS when it receives a prescription
  • Analyzing the functional requirements for Detailed Design
  • Completed Detailed Design of Change Case type, Kana task
  • Involved in module implementation and Defect fixing
  • Unit testing the system for the intended functionality with a couple of test scenarios
  • Participated in code-reviews for the code optimization to acquire high performance and quality
  • Update the project tracking documents
  • Involved in status reporting to client
  • Environment: PegaRULES Process Commander 6.1 SP2, Tomcat 6.0

Software Engineer

Verscent
02.2010 - 11.2011
  • This Project is finance project and workflow is Claim files tracking solution
  • This workflow enables reserves, payments above the user’s authority to be approved electronically by routing the payment or reserve request to a supervisor or a hierarchy of supervisors, depending on the real and dollar amount
  • The HFC application contains different users and each having predefined roles
  • Each user login to application is presented to work relevant to their role
  • Create the detailed design documents for assigned Use cases
  • Involved in module implementation and Defect fixing
  • Worked on Change Requests
  • Environment: PegaRULES Process Commander V5.4, Java, J2EE, Oracle 9i, Weblogic 8.0, WindowXP

Education

Bachelor’s Degree -

Sri Krishnadevaraya University
Anantapur
04.2009

HS (10+2) -

Board of Intermediate Education
AP
03.2006

Secondary (10) -

Board of Secondary Education
03.2004

Skills

  • Windows NT
  • Windows 2000
  • Java
  • HTML
  • DHTML
  • JavaScript
  • XML
  • PegaRULES Process Commander (PRPC) v5 to v8
  • SOAP UI
  • TCP MON
  • LISA
  • SQL Developer
  • CPM
  • Workflows and queries
  • Team reporting
  • Web application development
  • Windows operating systems
  • Design reviews
  • Build releases
  • User interface design
  • Application release maintenance
  • Review of designs
  • New employee mentoring
  • Project management experience
  • Testing and debugging
  • Staff education and training

Certification

  • Pega Certified Senior System Architect (CSSA)
  • Pega Certified System Architect (CSA)
  • INS 21 Certified
  • Three Bravo and two Team excellence awards in Capgemini

Timeline

Senior Software Engineer

Humana Health Care
09.2020 - Current

Sr. Tech Lead

EY
09.2019 - 09.2020

Sr. Tech Lead

Cognizant
04.2017 - 08.2019

Sr. Associate

Cognizant
10.2016 - 04.2017

Sr. Associate

Cognizant
08.2016 - 10.2016

Consultant

Capgemini
04.2012 - 08.2016

Senior Engineer

Capgemini
12.2011 - 03.2012

Software Engineer

Verscent
02.2010 - 11.2011

Bachelor’s Degree -

Sri Krishnadevaraya University

HS (10+2) -

Board of Intermediate Education

Secondary (10) -

Board of Secondary Education
Pradeep Settipalli