Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

PRADSANEEYA HOTLER

Summary

Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Excellent memorization skills with outgoing, personable attitude.

Overview

10
10
years of professional experience

Work History

Server

Mountain Jacks Steakhouse
11.2021 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Up-sell when appropriate.
  • Cooperate and communicate with all serving and kitchen staff.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Deliver checks and collect payments.

Retail Fitting Room Associate

T.J. Maxx
11.2021 - Current
  • Welcomed each customer to fitting room with warm smile and kind words.
  • Checked fitting room stalls and sorted merchandise to racks.
  • Managed check-in and check-out process of items.
  • Placed merchandise on appropriate hangers, verifying hanger sizes matched garment sizes.
  • Organized clothing and accessories that customers had returned to fitting room desk.
  • Checked garments for damage and placed tags prior to returning items to sales floor.
  • Maintained high customer readiness standards by delivering clean, neat and easy-to-shop store environment.

Waitress

Thai Essence Restaurant
10.2013 - 10.2021
  • Responsible for opening restaurant and preparing tables, drink station and the POS system.
  • Greet new customers, discuss specials and take drink orders.
  • I'm a self starter, and multitasking worker.
  • Use idle time to fold napkins and prepare silverware sets to provide an adequate supply for host station.
  • Work with POS system to place orders, manage bills and handle complimentary items.
  • Responsible for training of new staff.
  • Keep server areas clean and stocked to increase efficiency while working tables.
  • Inspect dishes and utensils for cleanliness.
  • Buss and reset tables to keep dining room and work areas clean.
  • Suggest appropriate food and drink pairings to increase per-ticket sales.
  • Maintain customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Check identification for minimum age for sale of alcoholic beverages.
  • Share knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collaborate with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Resolve guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Use cash registers and credit card machines to cash out customers.

Education

Associate of Arts - Public Relations And Organizational Communication

The University of The Thai Chamber of Commerce
Bangkok, Thailand
03.2008

Skills

  • Beverage preparation
  • Menu Memorization
  • High-Volume Dining
  • Order Delivery Practices
  • Table Setting Knowledge
  • To-Go Order Preparation
  • Guest Seating Arrangements
  • Guest Relations Management
  • Dining area maintenance
  • Food running
  • Point of Sale Knowledge
  • Food Preparation and Safety

Languages

Thai
Native or Bilingual

Timeline

Server

Mountain Jacks Steakhouse
11.2021 - Current

Retail Fitting Room Associate

T.J. Maxx
11.2021 - Current

Waitress

Thai Essence Restaurant
10.2013 - 10.2021

Associate of Arts - Public Relations And Organizational Communication

The University of The Thai Chamber of Commerce

Similar Profiles

CREATE PROFILE
PRADSANEEYA HOTLER