PRAGADEESH ROOPCHANDER
CLEVELAND,USA
Summary
Innovative Senior Product Manager known for high productivity and efficient task completion. Specialize in market analysis, user experience design, and agile project management. Excel in leadership, communication, and problem-solving to deliver exceptional product outcomes. Navigate complex product challenges with strategic thinking and collaborative teamwork. Skilled Marketing Manager with proven track record in developing and implementing strategic marketing plans that increase company visibility and revenue. Possess strong leadership abilities, creativity, and knowledge of market trends to effectively manage marketing teams and projects. Successfully increased market share by identifying customer needs and tailoring marketing strategies accordingly. Demonstrated ability to improve brand recognition through innovative campaigns and effective communication strategies.
Overview
10
10
years of professional experience
1
1
Certification
Work History
SENIOR PRODUCT MANAGER
SCS TECH SERVICES
03.2024 - 11.2024
- Spearheaded data-driven product roadmaps, resulting in a 12% increase in product adoption and $27M in savings by aligning product features with market trends and business objectives
- Conducted user research and A/B testing to enhance usability and address pain points, achieving an 88% positive customer feedback score and improving overall product experience
- Leveraged advanced SQL and data visualization to analyze performance metrics, optimize workflows, and deliver an 18% boost in operational efficiency
- Collaborated across business and technical teams to align product vision with engineering capabilities, reducing turnaround time by 45 days and generating $3.5M in savings
PRODUCT MANAGER - BUSINESS ANALYST
AMAZON.COM
07.2021 - 09.2022
- Executed a product roadmap for the Preemptive Catalog Rightness program, cutting operational losses by $31M and increasing actionable catalog rates by 620 basis points
- Conducted competitive analysis and developed strategic solutions, enhancing product positioning and achieving 15% product adoption
- Spearheaded cross-functional collaborations to redesign tools, improving user experience and reducing turnaround by 48 days, delivering $3.7M in savings
- Executed A/B testing and detailed customer journey mapping to validate key product features, leading to a measurable increase in overall user satisfaction as evidenced by positive feedback from 85% of surveyed customers
- Led improvements in catalog operations targeting ~400 tickets per week, improving defect rates and reducing turnaround by 0.3 days while saving 3.18 FTEs
- Analyzed team-specific OKRs and KPIs bi-weekly; provided insights that facilitated informed strategic decisions by senior management, ultimately enhancing alignment of departmental activities with overall company objectives
SENIOR ASSOCIATE
AMAZON.COM
10.2017 - 07.2021
- Directed development of an automation process, achieving 1.2 headcount reduction and saving $288.3K in inventory-related costs
- Led product launch projects and market research initiatives to identify customer needs and enhance product-market fit
- Championed cross-functional initiatives that aligned departmental goals with overall OKRs, resulting in streamlined processes and an increase of 15% in project delivery speed across teams
- Optimized ETL workflows, automating processes and reducing manual effort by 60 days, enhancing operational efficiency
- Partnered with GSF leaders to revamp SLA management, reducing turnaround from 14.3 days to 2.6 days through SOP optimization
CATALOG ASSOCIATE
AMAZON.COM
06.2015 - 10.2017
- Implemented process enhancements to Andon Cords workflows, reducing turnaround time by 0.96 days and achieving annual savings of $0.34M
- Designed and deployed an HTML-based automation tool, delivering a 1.2 FTE reduction and boosting team productivity
TECHNICAL ANALYST
ACENET TECHNOLOGIES PVT LTD
06.2014 - 05.2015
- Defined and implemented testing strategies to resolve LAN bottlenecks, improving connectivity for 250+ users daily
- Analyzed system performance through rigorous testing methodologies that pinpointed three major causes of connectivity disruptions; facilitated improvements resulting in a smoother user experience across the organization
Education
MASTER OF SCIENCE - INFORMATION SCIENCE
CLEVELAND STATE UNIVERSITY
CLEVELAND, USA12.2023
Skills
- Strategic Roadmap Design
- Agile Requirements Gathering
- Agile Scrum Methodology
- Lean Methodology Implementation
- Waterfall Project Management
- Customer Journey Mapping
- A/B Testing
- Data analysis
- Data Warehouse Management
- Python
- Tableau
- Power BI
- SQL
- KPI Monitoring
- OKR Tracking
- AWS
- EC2
- S3
- Lucid Chart
- Microsoft Visio
Certification
- Certified Associate in Project Management (CAPM), 3713076
- Agile Methodologies, Udemy
- Tableau for Data Visualization, Udemy
- SQL for Data Analysis, Udemy
- JIRA/Confluence for Project Management, Udemy
Technicalskills
Roadmap Development, Agile User Stories, Scrum, Lean, Waterfall, Customer Journey Mapping, A/B Testing, Data Analysis, Data Warehousing, Python, Tableau, Power BI, SQL, KPI Monitoring, OKR Tracking, AWS, EC2, S3, Lucid Chart, Microsoft Visio
Timeline
SENIOR PRODUCT MANAGER
SCS TECH SERVICES
03.2024 - 11.2024
PRODUCT MANAGER - BUSINESS ANALYST
AMAZON.COM
07.2021 - 09.2022
SENIOR ASSOCIATE
AMAZON.COM
10.2017 - 07.2021
CATALOG ASSOCIATE
AMAZON.COM
06.2015 - 10.2017
TECHNICAL ANALYST
ACENET TECHNOLOGIES PVT LTD
06.2014 - 05.2015
MASTER OF SCIENCE - INFORMATION SCIENCE
CLEVELAND STATE UNIVERSITY
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