Prahar Sanyasi
Carlisle,PA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Sales Associate
Home Depot
08.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Pharmacy Technician
Uptown Discount Drugs
04.2022 - 06.2022
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Prepared bills for clients and submitted required paperwork to insurance companies.
- Collected co-payments or full payments from customers.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Customer Service Associate
Ross Dress For Less
06.2020 - 03.2021
- Developed and actualized customer service initiatives to decrease wait times.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Executes excellent sales floor merchandising and selling.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
Education
No Degree - Google IT Support Professional Certificate
Corsera/Certificate Program
Online10.2024
High School Diploma -
Alameda High School
Alameda, CA06.2020
Skills
- Advanced Math Skills
- Time Management
- Teamwork and Collaboration
- Problem-solving skills
- Answering Customer Questions
- Merchandise Display
Timeline
Sales Associate
Home Depot
08.2023 - 01.2024
Pharmacy Technician
Uptown Discount Drugs
04.2022 - 06.2022
Customer Service Associate
Ross Dress For Less
06.2020 - 03.2021
No Degree - Google IT Support Professional Certificate
Corsera/Certificate Program
High School Diploma -
Alameda High School
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