Praises Kusi

Work History

SNR Salesforce CPQ Consultant

Intel Corporation

02.2022 - Current

Worked with developers, project managers and others to help ensure high quality and timely software delivery on multiple implementation projects of varying sizes and complexities.
Implemented Pick lists, dependant pick list, lookup, junction objects, master detail relationships, formula fields to custom objects.
Worked with advanced approval rules, approval conditions, variables to match business requirements.
Worked with native Salesforce quote to cash functionality such as Opportunities, Product configurations, Product rules, Price rules, Quotes, Orders and contracts, Lead-to-Cash business processes.
Reviewed and analyzed the effectiveness and efficiency of existing systems and developed strategies for improving the application under test.
Coordinated with Legal, Business Operations, Orders and Finance teams to execute customer engagements and process purchase orders.
Built and maintained dashboards focused on pipeline, bookings, risk, account performance and Sales Rep performance.
Provided Production support for Sales rep team. Performing ongoing Sandbox refresh after monthly releases.
Provided day-to-day end user support and assist users with best practices to improve and increase Salesforce knowledge.
Utilized JIRA, to track assigned tickets and triage the bugs for monthly product releases.
Performed testing and customization of objects, fields, record types, page layouts, workflow and validation rules in salesforce.
Optimized end-to-end workflow efficiency related to Sales, Logistics and Finance transactions between Salesforce and integrated business applications.
Provided support to end users to resolve issues with salesforce and related applications & conducted weekly demos of new functionality for business stakeholders.
Analyzed key performance indicators to measure sales productivity and prepare reporting packages on monthly and quarterly results to executive management.
Reviewed internal systems and organized training plans to address areas in need of improvement.
Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Enhanced communication among team members, fostering a collaborative and supportive work environment.

Salesforce CPQ Developer

Booz Allen Hamilton Holding Corp

04.2019 - 01.2022

Worked with native Salesforce quote to cash functionality to design quotes, order management and billing for Back office operations.
Coordinated with Business Users and Pricing team to gather requirements for CPQ implementation.
Working knowledge of product and service configuration, complex pricing rules, defining product bundle structures, constraint rules and options.
Worked on Salesforce CPQ (Steel brick) pricing using list, cost/markup, percent total, block, price rules, calculator plugins, filter rules, system and user discounts.
Coordinated with Legal, Business Operations, Orders and Finance teams to execute customer agreements and process purchase orders.
Performed administrative tasks such as creating users, roles, profiles, sharing rules, email alerts and business processes.
Elicited the business requirements for the project using One-One Interviews, Document analysis, Surveys, JAD sessions and used the standard template of the organization to develop requirements.
Collected feedback from management and end users to determine business requirements for future releases.
Configured Pricing factors like variance pricing, volume-based pricing, attribute-based pricing.
Created Test Case, Test Plan Document for Project Modules Cases using JIRA.
Worked on integrating doc-u-sign with salesforce for emailing the envelopes to the members and configured doc-u-sign end-to-end.
Involved in Sales cloud Application setup activities and customized the apps to match the functional needs of the organization.
Performed business process modeling, user experience modeling and basic technical architecture diagramming.
Developed other supporting documentation such as source to target mapping documents, use cases, business logic flows, process flows and documenting training sessions.
Performed Quality assurance by creating test scenarios, conducting unit testing, smoke testing etc.
Debugged complex software issues, leading to a more stable product release.
Contributed innovative ideas during brainstorming sessions, driving project success through creative problemsolving.
Worked closely with clients to gather requirements and translate them into technical specifications for implementation.

Junior Salesforce Consultant

Adobe

10.2018 - 03.2019

Designed and mapped CPQ objects to Salesforce custom objects and involved in Advanced Workflow Approvals.
Functioned as an SME for the salesforce CPQ customization.
Worked with native Salesforce quote to cash functionality such as Opportunities, Products, Price books, Quotes, Orders and contracts.
Coordinated with Legal, Business Operations, Orders and Finance teams to execute customer agreements, process purchase orders and renewal opportunities.
Developed workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.
Worked with Sales and Marketing teams to understand the business process to elicit requirements for the Salesforce customization.
Performed testing and customization of objects, fields, record types, page layouts, workflow and validation rules.
Created relevant documentation such as UML diagrams - use cases, sequence diagrams, process flow charts, and prototypes, wireframes & closely worked with other consultants while implementing the solutions for the needs of organization.
Performed Gap Analysis of the As-Is and To-Be process within the organization to analyze and fill the existing gaps in the business processes.
Managed salesforce application user profiles, roles, permissions, generating security tokens, validation rules.
Developed test scripts and performed UAT testing and documented the same in JIRA.
Optimized reporting capabilities within the Salesforce platform by designing dashboards that provided actionable insights to support decision-making processes among clients'' leadership teams.

Junior Salesforce Consultant

Motive Companies

06.2017 - 07.2018

Effectively worked with end users, third party vendors and the application development teams to elicit requirements.
Performed testing and customization of objects, fields, record types, page layouts, workflow and validation rules.
Created various reports and dashboards based on business requirements.
Created Permission Sets, Profiles, Public groups, Users and Security Settings based on role hierarchy.
Involved in Data Migration from Legacy Systems to Salesforce.
Developed and maintained custom reports, dashboards and processes to continuously improve data quality, integrity and productivity.
Involved in Sales cloud Application setup activities and customized the apps to match the functional needs of the organization.
Created email templates for approval processes automation.
Reviewed Test Strategy and Test Plans to ensure that test cases reflect user needs for the functional, User Interface, Performance, Usability and Security requirements.

Summary

Overview

Work History

SNR Salesforce CPQ Consultant

Salesforce CPQ Developer

Junior Salesforce Consultant

Junior Salesforce Consultant

Education

Bachelor of Science - Computer Science

Skills

Certification

Work Availability

Software

Timeline

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