Prajwal Dhakal
Odessa,TX
Summary
Aspiring Cybersecurity Professional with hands-on experience in technical support, secure workstation setup, and foundational web development. Completed 20+ labs on TryHackMe covering network attacks, privilege escalation, and vulnerability scanning. Passionate about learning and applying cybersecurity principles to protect digital systems. Strong communicator and quick learner with a research background in machine learning for security.
Overview
4
4
years of professional experience
Work History
Student Technician
UTPB ITS
12.2021 - 04.2022
- Delivered on-site technical support to students, faculty, and staff for hardware, software, and network-related issues
- Handled department phones with professionalism, logging and routing support requests efficiently
- Assisted with the setup and troubleshooting of campus technology including computers, printers, and AV equipment
- Resolved tech issues across campus promptly, ensuring minimal disruption to academic operations
- Contributed to maintaining secure and smooth IT operations by supporting routine checks and system updates
Help Desk Support / Receptionist
Job Placement LLC
05.2018 - 06.2020
- Set up and configured 20+ employee workstations, ensuring secure software installation and network access
- Installed antivirus tools and conducted software maintenance to enhance system performance and security
- Handled client inquiries and appointment scheduling using internal systems, maintaining data accuracy
- Assisted with onboarding paperwork while maintaining confidentiality of sensitive information
- Delivered customer support in high-pressure environments with professionalism and clarity
Education
High School Diploma -
Trinity International College
12.2020
Skills
- Network enumeration
- Privilege escalation
- Malware detection
- Nmap
- Wireshark
- Burp Suite
- Hydra
- John the Ripper
- HTML
- CSS
- Basic JavaScript
- Microsoft Office Suite
- Office 365
- Client communication
- MacOS
- Windows
Projects And Labs
- Travel Destinations Website, Designed and built a responsive website using HTML, CSS, and JavaScript to highlight global travel spots. Implemented user-focused features such as image carousels and hover effects; deployed via GitHub Pages.
- Cybersecurity Labs – TryHackMe, Completed 20+ interactive labs covering Linux/Windows privilege escalation, web exploitation (XSS, SQLi), and network scanning. Used industry tools like Wireshark, Nmap, Hydra, Burp Suite, and John the Ripper in simulated attack environments. Demonstrated ability to apply technical concepts in practical, challenge-based formats.
Timeline
Student Technician
UTPB ITS
12.2021 - 04.2022
Help Desk Support / Receptionist
Job Placement LLC
05.2018 - 06.2020
High School Diploma -
Trinity International College
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